If you’re looking for a career where you can make a real impression, join General Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking a professional to join our team in the role of Senior Pricing Analyst.
MSS Data Ops is a shared service organization created in 2010 with in HTSO which provides Pricing information across entities within HSBC Group.
The process is in Bangalore, Colombo and Mexico. We cater services to 2 main businesses, namely Global Markets and Securities Services.
Activities Monitor and ensure that common errors / irregular transactions are identified and efficiently escalated in accordance with procedures in a timely manner
Ensure and assess that all work is delivered within agreed timeframes and meets the required high-quality standard
Responsibility to deliver a high-quality customer driven service which provides customers with a positive view of HSBC and meets their expectation in terms of accuracy, timeliness and professionalism
Take appropriate measures to understand and deliver excellent customer service.



Process customer instructions accurately and efficiently to achieve agreed quality standards and targets (as amended or notified from time to time) on all the processes worked.
Take measures for pro-actively identifying, suggesting and designing improvements in process workflows
Be aware of the Operational Risk scenario associated with the role and to ensure that all actions consider the likelihood of operational risk occurring
Establish and maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators
Acquire and update knowledge on procedures related to processes and to ensure that work is completed in accordance with the procedures and well within the respective timeframes
Investigate and Resolve issues / problems effectively and investigate appropriately referred with the appropriate recommendations
To respond effectively and efficiently to urgent work demands and be flexible with work timings.
Qualifications Fluent in English – spoken and written
Proficient in MS Office, including Excel, Access and PowerPoint
Knowledge on & FX related products & Money Market products is nice to have
Experience with vendor systems – Refinitiv & Bloomberg data feed is preferred
Excellent attention to detail
Should be able to work flexible hours
Graduate in Commerce, Finance or Equivalent

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