To support business needs, this position must be based in Tijuana. Please apply only if you are willing to relocate.

About our company
Confie is the largest independent personal lines insurance agency and broker in the United States—serving customers nationwide. In 2010, we established our Shared Services Center in Tijuana, Baja California, creating a world-class operation built to efficiently support our customers, drive innovation, and develop exceptional talent. Since then, our Mexico operation has become a vital extension of our organization, strengthening the work that powers our U.S. business and elevating the experience of customers across all 50 states. Today, more than 1,800 team members—both on-site and remote—help fuel our success with a focus on quality, consistency, and operational excellence.

Our growth reflects a deep investment in technology, continuous improvement, and—most importantly—our people. We foster an inclusive, fast-paced, and collaborative culture where employees are encouraged to grow and build long-term careers with a company shaping the future of insurance.

Learn more at www.confiemx.com

This role is responsible for maintaining a secure, reliable, and high-performing network environment across multiple locations. The adecuado candidate will have hands-on experience with Cisco technologies , WAN networks, routing and switching,



and network troubleshooting.

Requirements
2+ years of experience in network administration or network support.

Hands-on experience with:

Cisco Catalyst Switches

Experience supporting:

MPLS, DMVPN, and SD-WAN networks

TCP/IP, VLANs, HSRP, EIGRP, and BGP

Strong knowledge of IP addressing, subnetting, and VLSM.

Experience with network monitoring tools such as SolarWinds, Auvik, or Syslog solutions.

Strong troubleshooting, analytical, and problem-solving skills.

Advanced English communication skills.

Key Responsibilities

Monitor, maintain, and troubleshoot enterprise network infrastructure.

Configure, deploy, and support Cisco routers, switches, firewalls, and VPN solutions.

Ensure network availability and compliance with established SLAs.

Diagnose and resolve LAN, WAN, MPLS, SD-WAN, and connectivity issues.

Plan and execute network upgrades, maintenance, and infrastructure projects.

Maintain accurate network documentation and diagrams.

Coordinate with telecommunications providers and external support vendors.

Evaluate and recommend network improvements and new technologies.

Christmas bonus

Savings fund

Profit sharing (PTU)

Extra paid days off

Private medical insurance and preventative care

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📌 Network Administrator (Cisco) (Centro-Norte)
🏢 Confie
📍 Centro-Norte