At Tilda talent, we are looking for an experienced AV Technician (Tier 2) to provide on-site audiovisual and video conferencing support for a leading global technology company in Mexico City.
The idóneo candidate will have strong technical troubleshooting skills, experience in corporate AV environments, and excellent customer service abilities.
Key Responsibilities
Provide Tier 2 technical support for AV/VC systems and conference rooms.
Troubleshoot hardware, software, and connectivity issues.
Support executive meetings, hybrid events, and video conferences.
Perform preventive maintenance, repairs, and equipment testing.
Assist with new AV installations and system configurations.
Collaborate with engineering teams and support Tier 1 technicians.
Maintain technical documentation and equipment inventories.
The company offers:
Full-time, on-site position.
International technology environment.
Opportunity to work with advanced AV/VC technologies and global teams.
Previous experience in Tier 2 AV/VC technical support.
Knowledge of Cisco, Crestron, Extron, Shure, and ClearOne.
Experience with corporate video conferencing systems and event support.
Strong troubleshooting and problem-solving skills.
Fluent English, both written and spoken.
Excellent communication and customer service skills.
Ability to work independently and on-site in Mexico City.
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📌 AV Technician (Ciudad de México)
🏢 Tilda talent
📍 Ciudad de México
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