The Sr. Manager, Maintenance leads the maintenance function across the manufacturing facility, providing strategic and tactical direction to ensure the safe, reliable, and efficient operation of all production equipment and facility assets. This role leads the Area Managers, maintenance supervisors, skilled trades, planners, and other maintenance resources, ensuring that maintenance activities are effectively planned, scheduled, executed, and continuously improved to maximise equipment uptime and reliability. This role also provides broader oversight of the Manufacturing IT organisation and Building and Facilities Engineering, ensuring these functions align and integrate with overall plant operations.

The Sr. Manager, Maintenance is also responsible for establishing and executing maintenance strategies that align with the organisation's business goals, production requirements, safety standards, and continuous improvement initiatives. This role drives a proactive maintenance culture focused on preventive and predictive maintenance, equipment reliability, effective planning and scheduling, and reducing unplanned downtime, while ensuring Manufacturing IT systems and facility infrastructure are managed to the same standard of reliability and continuous improvement.

ESSENTIAL FUNCTIONS

- Strategic Leadership - Set direction for the maintenance, facilities and Manufacturing IT ( in line with NA Manufacturing IT and guidance ) organisation, aligning with production, safety, and company goals.
- Team Leadership & Development - Lead, coach, and develop Area Managers, supervisors, planners, skilled trades, technicians, and other functional teams across all areas and shifts.




- Preventive & Predictive Maintenance - Develop and implement PM/PdM strategies to maximise equipment uptime, reliability, and asset life.
- Planning & Scheduling - Ensure maintenance work is planned, prioritised, scheduled, and executed effectively with minimal production disruption, including backlog and resource management.
- Performance Metrics & Analysis - Track KPIs (uptime, downtime, MTBF, MTTR, PM compliance, costs) and analyse failure data to identify trends and improvement opportunities.
- Root Cause Analysis & Continuous Improvement - Lead RCA and corrective actions for recurring failures; drive TPM, reliability-centred maintenance, and process optimisation.
- CMMS & Documentation - Oversee the CMMS (work orders, equipment records, maintenance history) and ensure procedures/documentation stay accurate and current.
- Vendor, Contractor & Inventory Management - Manage relationships with maintenance, IT, and manufacturing technology vendors/contractors, and oversee spare parts and asset inventory, stocking, and procurement.
- Cross-Functional & Stakeholder Collaboration - Partner with Production, Quality, Safety, Supply Chain, Engineering, and general IT teams to resolve equipment, operational, and technology issues, and to govern project delivery with minimal disruption to operations.
- Budget & Capital Planning - Manage the maintenance and IT operating budgets,



and contribute input to capital planning, equipment lifecycle, and technology investment decisions.
- Safety Compliance & Culture - Ensure compliance with OH&S;, electrical, and environmental requirements; promote safe work practices (e.g., LOTO, hazard assessments).
- Workforce Planning & Communication - Manage staffing, scheduling, and shift coverage; maintain clear communication with plant leadership on performance and improvement initiatives.
- IT Infrastructure & Manufacturing Technology Oversight - Provide direction over the site's IT infrastructure (servers, virtualisation, networking, storage) and manufacturing technology (production floor systems, equipment integration), ensuring alignment with corporate architecture and technology roadmaps.
- IT Team Leadership & Organisational Development - Oversee leadership of the Systems Administrator team, ensuring effective workload management, coaching, and performance development, while building a scalable IT organisational structure to support business growth.
- Cybersecurity & Risk Management - In collaboration with NA Manufacturing IT, align and lead cybersecurity compliance, vulnerability remediation, patch management, and identity/access management, ensuring the site's technology environment is secure and sustainable.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED

- Bachelor's in Engineering or post-secondary education in a related field is preferred.
- Minimum of 7-10 years of progressive maintenance experience in a manufacturing environment, with significant experience leading medium to large maintenance teams.
- Minimum of 5 years of maintenance leadership or supervisory experience,

📌 Sr. Manager, Maintenance (Ciudad Juárez)
🏢 Vistaprint
📍 Ciudad Juárez