Systems Operations Responsibilities Monitor server health, services, and infrastructure performance using operational dashboards. Perform basic triage on system alerts involving service interruptions, resource utilization, and storage concerns. Leverage foundational knowledge of Windows, Linux, and Active Directory environments. Assist with routine operational tasks such as service restarts, log collection, and patch validation. Escalate complex issues following established procedures and SOPs.

- Identify opportunities to improve processes and operational efficiency.
- Security Operations Responsibilities [...] 0-1 year of experience in a help desk, technical support, SOC, or IT operations environment.
- Foundational understanding of cybersecurity concepts such as phishing, malware, vulnerabilities, and least privilege.
- Basic knowledge of networking and systems concepts including IP addressing, DNS, firewalls, and Windows/Linux operating systems.
- Strong attention to detail with the ability to follow structured processes and accurately document work performed.
- Ability to manage multiple alerts, prioritize effectively, and escal
- Excellent written and verbal communication skills.
- Eagerness to learn, accept feedback, and continuously develop technical skills.

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1. Building and Maintaining Asset Inventories

Establish the foundation for vulnerability management by discovering, classifying, and tracking every software component, device, and workload in your environment.

2. Aggregating Vulnerability Findings from Multiple Sources

Collect and normalize vulnerability data from scanners, vendor advisories, SBOMs, penetration tests, and threat intelligence feeds.

Move beyond CVSS scores to rank flaws by exploit activity, asset criticality, compensating controls, and remediation complexity.

4. Orchestrating Remediation Across Endpoints and Cloud

Deploy patches, configuration changes, and workarounds safely using automation, staged rollouts, and rollback plans.

5. Verifying Remediation and Measuring Effectiveness

Prove that patches took effect by checking process restarts, service versions, and residual risk, then track metrics that matter.

6. Integrating Vulnerability Management into DevOps and CI/CD

Shift vulnerability detection left by scanning code, dependencies, and container images before they reach production.

7. Building a Mature Vulnerability Management Program

Establish governance, continuous improvement, and cross-team collaboration to sustain long-term risk reduction.

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📌 SOC Engineer I (Mexico) (México)
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