12 nov
|
CEMEX
|
Ciudad Valles
12 nov
CEMEX
Ciudad Valles
Alorica is hiring a remote Customer Experience Agent to support clients in English from Leon, Mexico. You will handle inbound/outbound inquiries, provide clear information, and ensure a positive customer experience across voice and digital channels.
The role emphasizes active listening, empathy, problem solving, and adherence to client procedures. You will document interactions, protect privacy, and collaborate with teammates to resolve issues and improve service quality.
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📌 Remote Customer Experience Agent - English (Ciudad Valles)
🏢 CEMEX
📍 Ciudad Valles