Alorica is seeking a Customer Experience Agent to support clients from Mexico on a remote basis. You will handle inquiries via voice and digital channels, ensuring accurate information and timely resolutions while upholding privacy and security standards.
Strong communication, empathy, and problem-solving skills are essential. You will work with cross-functional teams to meet quality and productivity targets and contribute to ongoing process improvements.
#J-18808-Ljbffr
📌 Remote English Customer Experience Agent (México)
🏢 CEMEX
📍 México