? Patient Care Coordinator (PCC) | Advanced English | On-site Mérida

? Location: Mérida, Yucatán, Mexico (On-site)

? Schedule: Monday to Friday, 8:00 AM - 5:00 PM Pacific Time

? Employment Type: Full-time

?️ English Level: Advanced

Join Our Healthcare Team!

We are seeking a highly organized and detail-oriented Patient Care Coordinator (PCC) to support the daily operations of our Personal Injury (PI) and Third-Party Liability (TPL) department. This role is adecuado for professionals with experience in healthcare administration, patient coordination, medical scheduling, or medical office support who are passionate about delivering excellent patient service.

What You'll Do

✅ Coordinate patient appointments, referrals, and treatment follow-up activities

✅ Manage appointment scheduling, rescheduling, cancellations, and no-show follow-ups

✅ Work within EMR systems, including Epic scheduling pools

✅ Prepare and distribute medical records and supporting documentation

✅ Communicate with patients, healthcare providers, attorneys, law firms, and case managers

✅ Track patient cases and ensure continuity of care throughout treatment

✅ Support documentation, record management, and administrative workflows





✅ Maintain HIPAA compliance and accurate patient records

Requirements

✔ 1-3 years of experience in Healthcare Administration, Patient Coordination, Medical Scheduling, Medical Office Support, or similar healthcare roles

✔ Excellent organizational and multitasking abilities

✔ Strong attention to detail when handling medical records and documentation

✔ Ability to work in a fast-paced healthcare environment

✔ Availability to work on-site in Mérida

Preferred Qualifications

⭐ Experience with Epic or other EMR systems

⭐ Experience in patient scheduling and care coordination

⭐ Experience handling medical records and healthcare documentation

⭐ Experience supporting Personal Injury (PI) or Third-Party Liability (TPL) cases

⭐ Experience working with attorneys, law firms, or case managers

Why You'll Love This Opportunity

✅ Stable full-time position

✅ Collaborative healthcare environment

✅ Professional growth opportunities

✅ Meaningful impact on patient care and outcomes

? Interested? Apply today and become part of a team dedicated to providing exceptional patient care.

📌 Patient Care Coordinator (PCC) On-site Mérida
🏢 Solvo Global Careers
📍 Mérida