Gsb Solutions is seeking a Customer Service Manager to oversee customer-facing IT/telecom services on-site in Monterrey. The role focuses on service quality, customer satisfaction, and cross-functional coordination of technical teams through migrations and governance.
Requirements include 5+ years in customer service or service management, strong English and Spanish, and experience with Cisco/Fortinet technologies.
📌 Customer Service (Xico)
🏢 Gsb Solutions
📍 Xico
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