Overview

We are seeking a hands-on DevOps / Release Engineer to own and support deployment processes, CI/CD pipelines, and platform operations across development, QA, and production environments.

This role is focused on enabling developers, ensuring smooth and reliable releases, and maintaining the infrastructure and tooling that supports application delivery. You’ll play a critical role in bridging development and operations, improving release quality, and resolving production issues quickly.

Key Responsibilities

Release & Deployment Management

- Execute and manage production and QA deployments
- Coordinate and fulfill DevOps requests from engineering teams, including:

o QA deployments and validation o Ensuring code passes review and SonarCloud quality checks o Supporting resolution of release conflicts with Product/Engineering teams o Updating application configurations and secrets (Vault)

- Support and troubleshoot deployment issues across Dev, QA, and Production environments
- Maintain and prioritize operational work via a DevOps sprint board

Developer Support & Operations

- Act as a primary point of contact for developer support and troubleshooting
- Assist with:

o Environment issues o Access requests o Deployment failures and debugging

- Provide incident response support as a Subject Matter Expert (SME)
- Document key operational processes and troubleshooting steps

CI/CD & Automation

- Administer and maintain Jenkins pipelines o Update jobs for new integrations, IP changes, and configuration updates o Ensure pipelines are reliable, repeatable, and scalable
- Support continuous integration and deployment workflows across teams

Source Control & Code Quality





- Manage and support Bitbucket repositories o Create and configure repositories o Support branching and release workflows o Audit code readiness prior to QA and Production deployment
- Maintain and support SonarCloud integration and token management

Monitoring, Logging & Observability

- Administer and support Sumo Logic o Configure collectors and manage installations across environments o Reconfigure monitoring for cloned or new servers o Manage API tokens and ingestion configurations o Build dashboards and integrate with CI/CD pipelines
- Support Datadog o Install agents on production systems o Manage user access and monitoring visibility
- Implement and maintain log formatting and ingestion strategies (Apache, Gunicorn)

Cloud & Infrastructure (AWS)

- Perform infrastructure maintenance tasks such as:

o Cleanup of deprecated resources (e.g., launch configurations)

o Supporting multiple environments (Dev, QA, Production)

Linux Systems Administration

- Manage and support Linux (Debian-based) servers
- Configure and maintain:

o Apache and Nginx web servers o Background services (e.g., RabbitMQ, worker processes)

- Perform:





o System troubleshooting and performance tuning o Build directory cleanup and system maintenance o Runtime and deployment issue resolution

Mobile Release Support

- Support mobile application build and deployment processes
- Assist with releases to:

o Apple App Store o Google Play Store

- Monitor and communicate store compliance requirements and changes

Additional Tooling Support

- TestRail – user management and QA support
- Vault (HashiCorp) – secrets and configuration management

Required Technical Skills

- CI/CD: Jenkins
- Source Control: Git / Bitbucket
- Code Quality: SonarCloud
- Monitoring: Sumo Logic, Datadog
- Cloud: AWS (API Gateway, CloudFront, DNS, IAM/ACLs)
- Systems: Linux (Debian), Apache, Nginx
- Secrets Management: HashiCorp Vault

Preferred / Nice to Have

- Containerization: Docker
- HashiCorp ecosystem: Nomad, Consul
- Backend technologies:

o PHP (CodeIgniter)

o Python (Flask)

- Experience supporting mobile release pipelines

Soft Skills

- Strong focus on supporting developers and removing blockers
- Ability to manage multiple operational priorities
- Clear communication across engineering and product teams
- Strong troubleshooting and problem-solving skills
- Proactive ownership of systems and processes

Idóneo Candidate Profile

- 4–7 years in DevOps, Release Engineering, or Systems Engineering
- Experience owning deployments and CI/CD pipelines
- Comfortable working across infrastructure, applications, and developer tooling
- Strong operational mindset with a focus on stability and reliability

Impact of This Role

You will directly improve

- Release speed and reliability
- Developer productivity
- Production stability and incident response

📌 DevOps/Release Engineer (México)
🏢 Gracemark Solutions
📍 México