- Develops, executes and implements operational strategy to drive organic/inorganic growth and profitability while ensuring customer satisfaction through a deep understanding of the customer and market intelligence.

- Responsible for P&L; activities and budget development, with the understanding that some industries/segments are still evolving to this model.

- Manages annual, quarterly, monthly and weekly budget breakdowns ensuring financial targets (revenue, profit, enterprise value, etc.) are met.

- Responsible for managing costs within assigned budgets.

- Responsible for reporting and forecasting, workflow overviews and providing input into growth targets for customers.

- Closely monitors and manages revenue from engineering activities, including unbilled, aging and inactive projects, work on hand analysis to ensure balance of demand and throughput.

- Drives and leads initiatives to identify new and/or additional business opportunities.

- Anticipates customer needs by creating strong partnerships with Sales and Business Development.

- Provides proactive solutions for new business opportunities to secure revenue, profit margin, market share and customer satisfaction.

- Builds customer intimacy and establishes strong relationships through customer visits, analyzing business data and market trends.

- Participate in client seminars, conferences and trade shows. Implements and executes capacity and capability strategies.

- Reviews project status, project management,



ensures operational delivery, and closes any gaps.

- Successfully translate customer needs into an operational plan to fulfill projects with the right resources (availability, skillset).

- Drives a high performing team by managing the performance and development of team members.

- Operates effectively in the UL matrix to actively support and drive high performance culture changes, transformation efforts and people engagement.

- Holds team and self accountable for results, defines accountabilities and establishes performance objectives and metrics to execute strategy.

- Develops and coaches by providing, training, career counseling, feedback, guidance to drive high performance and morale.

- Ensures understanding of and compliance with all established policies and requirements.

- Communicates and exemplifies UL's Vision and Mission.

- Leads, promotes and embraces change for self and team.

- Collaborates and builds trust within the organization and with customers to meet or exceed their expectations.

- Develops strong, adaptable cross-functional networks and global relationships to promote becoming the fastest, highest quality and most customer-friendly organization. Coaches and mentors employees to do the same.

- Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.

- Performs other duties as directed.

📌 Engineering Manager (México)
🏢 UL Solutions External
📍 México