A growing US real estate company (home buying and renovation) is hiring an Operations Lead / Integrator who reports directly to the founder. The role is remote from Latin America, full-time, and pays US$2,300 per month.

About the rolThe team is small: the founder, an appointment setter and a team of cold callers. As the company grows, the founder needs one person to run the operation day to day and make sure the team hits its numbers.

This is not a traditional assistant role. You will run the team's weekly rhythm, hold people accountable to their KPIs and coach them on calls. It is a long-term role with a path to Chief of Staff or Operations Manager.

What you'll do

- Run the team's daily and weekly operating rhythm: meetings, a scorecard and follow-through on open issues.
- Hold each team member accountable to clear KPIs, and step in when results fall short.
- Listen to sales and cold-calling recordings and coach the team to improve.
- When a number falls short, find the cause (the people, the data or the marketing) and fix it.
- Write SOPs and processes, and make sure the team follows them.
- Oversee marketing (direct mail, PPC, SEO and outbound calling) so the sales team always has appointments.
- Use AI tools to work faster and automate routine work.

What you bring Must-haves

- 3+ years leading a team of 3 or more people, with specific examples of holding people accountable and improving results.
- Has run a weekly operating rhythm: meetings, a scorecard, and follow-through on open issues.
- Has coached people on calls or customer conversations, through sales, a call center, customer success or QA work.
- Has written SOPs that others now follow without your help.
- Works hands-on in a CRM.
- Fluent, clear spoken English. You'll coach US-facing calls and run meetings in English.
- Experience working remotely.




- Available full-time during US Eastern hours, with no other jobs or clients.

Nice-to-haves

- Experience as a chief of staff, operations lead or integrator reporting directly to a CEO or founder.
- Salesforce, ClickUp, Slack and Google Workspace.
- Real estate, sales or call-center background.
- Marketing and lead-generation experience (direct mail, PPC, SEO).
- AI tools, simple automations and strong spreadsheet skills.

Schedule, pay and benefits

Item

Details

Pay

US$2,300 per month

Schedule

Monday to Friday, 9:30am–6:30pm US Eastern, with a 1-hour break

Location

Remote, from Latin America

Holidays

US holidays off and paid

Paid time off

1 week after 90 days

Bonuses

Possible quarterly or annual bonuses, based on company performance

Equipment A reliable computer, two screens, stable internet and a backup connection. A second monitor you buy is reimbursed after about 6 months

How to apply

Email your resume in English to [email protected] with the subject line "Ops Lead – [Your Name]". Include a 2–3 minute Loom video or justa record in English that answers:

- Tell us about a weekly operating rhythm or accountability system you ran. What changed in the team's results?
- Describe a time you had to call out a team member's mistake or poor performance. What did you say, and what happened?

If you already have an offer or are in other hiring processes, say so in your email so we can move quickly. Applications without both the resume and the Loom video won't be reviewed.

Hiring process

- Interview with MatchPoint.
- DISC assessment
- Final interview with the founder.
- Offer and NDA.

Job Types: Full-time, Contract Pay: $41,000.00 per month

Application Question(s)

- Paste a link to your video requirement in the

Experience:
- work REMOTELY: 4 years (Required)

Language:
- English Professionally (Required)

Work Location: Remote

📌 Operations Lead / Integrator (México)
🏢 Matchpoint
📍 México