About KTSA

We are KTSA – KPMG Technology Services Americas.

A Service Delivery Center of KPMG US, with offices in Mexico City, Guadalajara, and a growing network of remote talent across the country. We deliver high-value technology, consulting, and corporate support services to KPMG US and its clients.

At KTSA, our Employer Value Proposition is clear: Explore .

Explore isn’t just a word — it’s how we grow, lead, and thrive. It’s the mindset that drives our culture and shapes every opportunity:

- Experience a collaborative, inclusive, and multicultural workplace where you belong.
- Excel by creating impact and leaving your mark on general projects.
- Expand your potential with real career paths, learning programs, and mentorship.
- Express your individuality — come as you are, and thrive as your authentic self.

Principal Responsibilities

- Develop and maintain Salesforce solutions using Apex, Lightning Web Components (LWC), Flow, SOQL/SOSL and other Salesforce technologies.
- Participate in requirements gathering, solution design, development, testing and deployment.
- Support and troubleshoot existing Salesforce applications and production issues.
- Develop and maintain integrations with other applications using REST/SOAP APIs and web services.
- Work with business and technical teams to understand requirements and implement appropriate solutions.
- Participate in code reviews and follow Salesforce development, security and coding best practices.
- Maintain technical documentation including solution designs, release notes and support documentation.
- Support deployment activities and CI/CD processes.




- Stay updated with Salesforce features and recommend improvements when applicable.

Required Skills

Mandatory

- Hands-on experience with Apex development, including classes, triggers and test classes.
- Experience with Lightning Web Components (LWC).
- Knowledge of SOQL/SOSL and Salesforce data model.
- Experience with Salesforce Flow and automation.
- Experience with REST/SOAP APIs and integrations.
- JavaScript, HTML and CSS.
- Good understanding of Object-Oriented Programming concepts.
- Knowledge of Salesforce security and development best practices.
- Experience troubleshooting Salesforce applications and integrations.
- Experience with Git/source control.
- Good analytical and problem-solving skills.

Preferred Skills

- Salesforce DX / CLI and CI/CD experience.
- Experience Cloud.
- Salesforce Platform Developer I, App Builder or Administrator certification.
- Agile/Scrum experience.
- Exposure to Data Cloud or Agent-force is a plus.

Professional Skills

- Good verbal and written communication skills.
- Customer service focused.
- Self-starter and able to work independently.
- Strong analytical and troubleshooting skills.
- Ability to work collaboratively with business and technical teams.




- Good ownership and follow-up of assigned tasks and production issues.

Experience Strong experience developing, customizing and supporting Salesforce applications in an enterprise environment.

And because we know that thriving at work also means thriving in life, we back this mindset with KTSAMÁS , our total rewards program, designed to support your well-being, goals, and personal milestones.

Expand your possibilities with KTSA through KTSAMÁS, where you can access:

- Extended maternity, paternity, and adoption leaves
- Above-market vacation benefits
- Hybrid work model
- Learning opportunities, training, and certification programs
- Extended marriage leave and daycare support
- Wellness and Employee Assistance Programs (EAP)
- Comprehensive medical plan, life insurance, car insurance, and funeral assistance

Visit www.ktsa.com.mx to learn more. At KTSA, we celebrate and support everyone’s individuality. We do not discriminate against any race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, or disability. We are supportive of helping you to achieve a balance between your home and work demands.

We are happy to discuss specific requirements and our range of flexible working arrangements could be of interest. Please ask to find out more. We strongly state that we DO NOT require a certificate of non-pregnancy or HIV in order to participate in any of our processes.

Explore KTSA, we dare to be different!

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KTSA - KPMG Technology Services of Americas

📌 Sr. Associate – Salesforce Developer & Support (México)
🏢 KTSA - KPMG Technology Services Americas
📍 México