System Engineer

100% REMOTE IN MEXICO

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Please apply with your CV in english*

JD:

This role is an individual contributor responsible for day-to-day systems engineering across on-premises infrastructure, VMware virtualization, and unified communications platforms. The adecuado candidate brings solid hands-on experience across server, storage, and voice technologies and is comfortable supporting hybrid environments. This is not a leadership or architect role — we need someone who thrives getting the work done.

Experience Target:

- 4–6 years of IT systems engineering experience in a production environment

- Hands-on VMware experience (ESXi, vSphere, vCenter) — 3+ years preferred

- Prior exposure to enterprise voice or call center infrastructure (Avaya, Verint, or equivalent)

Core Technical Skills:

- Virtualization & Compute

- VMware vSphere / ESXi — configuration, administration, and day-to-day troubleshooting

- vCenter management, cluster operations, and patch lifecycle

- VMware Horizon VDI — gold image management, session performance, and user environment management

- Physical server build-out: rack, cable, and integrate with network and storage infrastructure

- Storage





- SAN storage administration (provisioning, LUN management, performance monitoring)

- Familiarity with capacity planning and storage performance tuning

- Data center fundamentals: power, cooling, and rack-and-stack practices

- Operating Systems

- Windows Server administration — Active Directory, DNS, DHCP, Group Policy

- Linux administration (Debian or RHEL/CentOS family); comfort at the command line

- Automation & Scripting

- PowerShell scripting for Windows automation and systems management

- Bash scripting for Linux task automation

- Exposure to Ansible or similar configuration management tools is a plus

- Networking (Foundational)

- Working understanding of VLANs, switching, and virtual networking within VMware

- Basic TCP/IP, DNS, and firewall concepts — enough to work alongside a dedicated networking team

- Voice & Unified Communications

- Avaya telephony platform administration (Communication Manager, IP Office, or Aura preferred)

- Experience supporting Avaya Session Manager, Media Gateways, or Avaya IX Contact Center is a plus

📌 System Engineer (México)
🏢 Gracemark Solutions
📍 México