This is a remote position.
RMG Talent is recruiting a Japanese-speaking Quality Analyst for a customer-experience operation.
Work from home anywhere in Malaysia.
Location: Malaysia — work from home (anywhere in Malaysia)
Employment: Full-time, permanent
Vacancies: 1
Start: first week of December 2026 (offers targeted by 20 November 2026)
Salary: RM9,650 per month (includes RM1,650 monthly allowance)
Responsibilities Evaluate customer interactions against defined quality standards.
Calibrate with team leaders and trainers; provide actionable coaching feedback.
Track quality trends and contribute to process and knowledge improvements.
Support a multilingual, shift-based operation including weekends.
Requirements Native Japanese speaker and excellent English.




Quality assurance / quality monitoring experience in customer-facing or BPO environments.
Able to work from home anywhere in Malaysia, or overseas if visa-eligible (degree + 3 years' relevant experience, or diploma + 5 years' relevant experience).
Preferred: travel, hospitality, airline, booking-platform or BPO background.
Benefits Monthly package of RM9,650 including RM1,650 monthly allowance.
Work from home anywhere in Malaysia.
Relocation support for overseas hires: RM1,500 one-time reimbursement against receipts.

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📌 Japanese Customer Service Quality Analyst — Malaysia (Work from Home) (Ejido de la Finca)
🏢 RMG Talent
📍 Ejido de la Finca