Director - Solutions Specialist
Mexico City, Mexico
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a integral leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.
If you are excited about this opportunity but do not meet every single requirement, please apply You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.
Skills and Competencies
10+ years of relevant professional experience, including 5+ years in solutions consulting, pre-sales, sales engineering, product consulting, or another client-facing technical/consultative role.
Strong consultative discovery and solution-design skills, with the ability to translate complex business and technical requirements into clear, client-relevant solutions
Excellent presentation, product demonstration, facilitation, and written and verbal communication skills, including strong English proficiency
Strong commercial judgment and understanding of sales processes, client decision-making, and business value articulation
Demonstrated self-starter and ownership mindset,



with the resourcefulness to identify priorities, expertise, information, and resources and move work forward with limited direction
Strong influencing, organizational navigation, and relationship-building skills, with the ability to mobilize stakeholders across functions, geographies, and levels of seniority
Ability to operate effectively in a global, matrixed environment, balancing autonomy and accountability with collaboration and knowing when to engage subject‐matter experts
Strong project-management, prioritization, and judgment skills, including the ability to manage concurrent opportunities, ambiguity, risks, and appropriate escalation
High degree of curiosity, adaptability, accountability, and client focus, with the ability to work effectively across countries, cultures, functions, and time zones
Experience with enterprise software, data and analytics, financial-services technology, risk-management solutions, or SaaS; familiarity with APIs, cloud environments, data integration, information security, and enterprise architecture concepts preferred
Experience with proofs of concept, complex RFP responses, CRM and sales workflow tools preferred; Spanish and/or Portuguese capabilities and experience across LATAM markets are also preferred
Experience delivering external client presentations and product demonstrations




Experience gathering business and technical requirements and developing functional or technical solution recommendations
Education
Bachelor's degree or equivalent professional experience in business, finance, economics, data analytics, computer science, engineering, information systems, or a related discipline
Responsibilities
The Solution Specialist partners with Sales to understand client needs, design compelling solutions, and demonstrate how products, data, analytics, and technology address complex business challenges, serving as a key connection point across Sales, Product Management, Customer Success, Implementation, and other subject‐matter experts.
Partner with Relationship Managers and Sales to understand client objectives, workflows, technical environments, decision criteria, and success measures, translating requirements into differentiated solutions aligned with client priorities
Design end-to-end solutions addressing product functionality, data, workflows, integrations, security, implementation, and support, while identifying gaps, dependencies, assumptions, and delivery risks early in the sales process
Plan and deliver tailored demonstrations and proofs of concept, defining scope, scenarios, datasets, success criteria, responsibilities, and outcomes that connect product capabilities to client use cases
Communicate technical and analytical concepts effectively to audiences from end users and subject‐matter experts to senior executives, engaging Product, Data, Implementation, and other specialists as needed
Own or coordinate technical and functional responses for RFPs, RFIs, security questionnaires, and due‐diligence exercises, ensuring accurate representations of functionality, data, interoperability, security, privacy, scalability

📌 Director - Solutions Specialist (Xico)
🏢 PassFort
📍 Xico