At Neostella, we take a customer-centric approach and use cutting-edge technologies to deliver solutions to meet the unique needs of our clients' business. Our offerings include Neodeluxe Legal Solutions, Work-Relay process and workflow solutions for Salesforce, Robotic Process Automation, and Application Integration. In order to continue our growth, we are seeking a Medical Records Requestor! This person will be responsible for obtaining, organizing and maintaining medical records and related documentation required. Curious what your day would look like as a Medical Records Requestor? Check out the details below!

Key Responsibilities

- Request and obtain medical records via the properly designated records vendor.
- Client communication concerning dates of diagnosis, treatment, locations of treatment, etc.
- Record tracking and follow-up.
- Processing records delivered in response to requests into the client's management system.
- Verify accuracy and completeness.




- Coordinate with the legal team.
- Data entry and record management.

Requirements

- Maintaining professional interactions with clients via email and telephone.
- Ability to manage multiple requests and prioritize tasks effectively.
- Proficiency in managing medical records is preferred.
- Experience in a law firm or legal setting is a plus.
- Proficiency with Microsoft Office Suite (Word, Excel, and Outlook).
- Ability to work independently and as part of a team.
- Ability to maintain confidentiality and exercise discretion.
- Fluency in written and spoken English is required.

Seniority Level

Associate

Employment Type

Full-time

Job Function

Administrative

Industries

Technology, Information and Internet

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📌 Medical Records Requestor (Guadalajara)
🏢 Neostella
📍 Guadalajara