IT Support Lead (San Pedro Garza García)

IT Support Lead (San Pedro Garza García)

11 nov
|
Racing Cargo
|
San Pedro Garza García

11 nov

Racing Cargo

San Pedro Garza García

Direct message the job poster from Racing Cargo

At Racing Cargo, we’ve been enabling international business since 2005. With almost 20 years of expertise, we specialize in designing and implementing strategies that simplify supply chain processes for importers and exporters. Certified as a Great Place To Work, we are committed to fostering an exceptional work environment while delivering innovative solutions that go beyond traditional freight forwarding.

Let’s create solutions that move the world. Join #TeamRacing!

Idóneo Candidate:

- Education: Bachelor’s or Engineering degree in Systems, IT, Telecommunications, or a related field.
- Experience: At least 5 years in technical support, network administration, and IT security, preferably in a leadership role.

Key Contribution:

- Administer and maintain the network infrastructure, including firewalls, switches, and access points, across all company offices.
- Implement and oversee cybersecurity measures , including access control, traffic monitoring, and incident response.
- Provide Level 2 technical support to users, resolving hardware, software, and connectivity issues.
- Configure, manage, and maintain Windows Server and associated services (Active Directory, DNS, DHCP, File Server, etc. ).
- Manage and troubleshoot issues in Windows, Linux, and iOS operating systems .




- Configure and administer computers, printers, and peripheral devices .
- Provide remote support to international offices in English , ensuring the operational continuity of technological infrastructure across all locations.
- Implement and monitor IT security policies to prevent risks and threats.
- Coordinate with vendors and internal departments for the procurement, maintenance, and updating of equipment and software.
- Document procedures, incidents, and solutions to ensure the continuous improvement of the technical support area .

Benefits:

- Features above the law
- Saving fund
- Grocery Vouchers
- Attractive commissions
- Life insurance
- Major Medical Insurance
- Minor Medical Insurance
- Training and Personnel Development Program

We embrace diversity, respect the living conditions of each person, and promote gender equality. Innovation, collaboration, and a culture of respect and inclusion define us. We care deeply for the well-being of our employees, ensuring a healthy, safe, and happy workplace.

Seniority level

Executive

Employment type

Full-time

Job function

Information Technology and Project Management

Industries

IT Services and IT Consulting

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📌 IT Support Lead (San Pedro Garza García)
🏢 Racing Cargo
📍 San Pedro Garza García

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