About the Role

Our client is seeking a proactive and organized Coordinador de Recursos para Familias en Transición to join our fully remote team. This position is critical in assisting families facing significant life changes, such as relocation, job loss, or other major transitions, by connecting them with essential community and online resources. You will play a key role in developing resource directories, providing virtual guidance, and facilitating access to support services that promote stability and well-being. The idóneo candidate will possess excellent research skills, strong organizational abilities, and a compassionate approach to helping families navigate challenging circumstances. This role requires a self-motivated individual who thrives in a remote work environment and is dedicated to empowering families through informed access to support systems nationwide. You will leverage technology to bridge gaps and ensure families receive the assistance they need.

Key Responsibilities

- Develop and maintain comprehensive, up-to-date online and offline resource databases for families in transition.
- Provide remote guidance and support to families in identifying and accessing relevant resources (e.g., housing assistance, financial aid, employment services, childcare).
- Conduct virtual needs assessments to understand family circumstances and tailor resource recommendations.
- Collaborate with community organizations, government agencies, and non-profits to expand the network of available resources.
- Create informational materials and guides for families on navigating support systems and overcoming transitional challenges.




- Organize and facilitate online workshops or webinars on topics related to family support and resource utilization.
- Track family engagement and resource utilization, providing feedback for program improvement.
- Communicate effectively with families through various remote channels (email, phone, video conferencing).
- Stay informed about emerging resources and trends impacting families experiencing transitions.
- Contribute to the development and refinement of remote client support protocols.

Requirements

- Bachelor's degree in Social Work, Sociology, Family Studies, Public Administration, or a related field.
- Minimum of 4 years of experience in social services, community resource management, or family support programs.
- Proven experience in resource navigation, case management, or program coordination.
- Excellent research, analytical, and problem-solving skills.
- Strong organizational abilities and meticulous attention to detail.
- Proficiency with database management, virtual collaboration tools, and Microsoft Office Suite.
- Exceptional written and verbal communication skills.
- Ability to work independently with minimal supervision in a remote setting.
- Empathy, patience, and a client-centered approach.
- Experience developing informational resources or training materials is a plus.

Benefits

- Competitive salary commensurate with experience.
- Fully remote work arrangement offering flexibility and work-life balance.
- Comprehensive health and wellness benefits.
- Opportunities for professional development and skill enhancement.
- Generous paid time off and holidays.
- Be part of an innovative organization dedicated to supporting families through life's transitions.
- Contribute to a national network of family support resources.

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📌 Coordinador de Recursos para Familias en Transición (Remoto) (Torreón)
🏢 Placements24
📍 Torreón