Reparaciones Mr Proyects is seeking a skilled Representante de Servicio al Cliente Remoto - Soporte Técnico to join a fully remote team based in Mexico. The role focuses on delivering high-quality technical assistance and customer support for software solutions, communicating clearly, and solving problems proactively from a home office.
You will troubleshoot issues, guide users through product features, and ensure a seamless technical experience while maintaining SLAs and detailed records of