Japanese Customer Service Trainer — Malaysia (Work from Home)

This is a remote position.

RMG Talent is recruiting a Japanese-speaking Trainer for a customer-experience operation. Work from home anywhere in Malaysia.

Location:
Malaysia — work from home (anywhere in Malaysia) Employment: Full-time, permanent Vacancies: 1 Start: first week of December 2026 (offers targeted by 20 November 2026)

Salary:
RM10,650 per month (includes RM1,650 monthly allowance) Responsibilities
• Design and deliver onboarding and ongoing training for Japanese-speaking customer service agents.
• Build and maintain training materials, assessments and knowledge content.
• Partner with quality and operations on performance gaps and new-process rollouts.
• Support a rotational-shift operation including weekends as required. Requirements
• Native Japanese speaker and excellent English.
• Training / facilitation experience in customer-facing or BPO environments.
• Able to work from home anywhere in Malaysia, or overseas if visa-eligible (degree + 3 years' relevant experience, or diploma + 5 years' relevant experience). Preferred: travel, hospitality, airline, booking-platform or BPO background. Benefits
• Monthly package of RM10,650 including RM1,650 monthly allowance.
• Work from home anywhere in Malaysia.
• Relocation support for overseas hires: RM1,500 one-time reimbursement against receipts.

Japanese Customer Service Quality Analyst — Malaysia (Work from Home)

This is a remote position.

RMG Talent is recruiting a Japanese-speaking Quality Analyst for a customer-experience operation. Work from home anywhere in Malaysia.

Location:
Malaysia — work from home (anywhere in Malaysia) Employment: Full-time, permanent Vacancies: 1 Start: first week of December 2026 (offers targeted by 20 November 2026)

Salary:




RM9,650 per month (includes RM1,650 monthly allowance) Responsibilities
• Evaluate customer interactions against defined quality standards.
• Calibrate with team leaders and trainers; provide actionable coaching feedback.
• Track quality trends and contribute to process and knowledge improvements.
• Support a multilingual, shift-based operation including weekends. Requirements
• Native Japanese speaker and excellent English.
• Quality assurance / quality monitoring experience in customer-facing or BPO environments.
• Able to work from home anywhere in Malaysia, or overseas if visa-eligible (degree + 3 years' relevant experience, or diploma + 5 years' relevant experience). Preferred: travel, hospitality, airline, booking-platform or BPO background. Benefits
• Monthly package of RM9,650 including RM1,650 monthly allowance.
• Work from home anywhere in Malaysia.
• Relocation support for overseas hires: RM1,500 one-time reimbursement against receipts.

Japanese Customer Service Agent — Malaysia (Work from Home)

This is a remote position.

RMG Talent is recruiting Japanese-speaking Customer Service Agents for a customer-experience operation supporting clients across travel, hospitality and related service channels. Work from home anywhere in Malaysia.

Location:
Malaysia — work from home (anywhere in Malaysia) Employment: Full-time, permanent Vacancies: up to 30 Start:



first week of December 2026 (offers targeted by 20 November 2026)

Salary:
RM9,150 per month (includes RM1,650 monthly allowance) Responsibilities
• Handle inbound customer contacts (voice and/or digital channels as assigned) in Japanese and English.
• Resolve booking, travel, hospitality or service queries accurately and empathetically.
• Follow documented processes, quality standards and CRM workflows.
• Work rotational shifts, including weekends.
• Escalate complex cases appropriately and contribute to a positive customer experience. Requirements
• Native Japanese speaker and excellent English.
• At least 1 year of customer-facing experience.
• Comfortable with rotational shifts, including weekends.
• Able to work from home anywhere in Malaysia, or overseas with confirmed visa eligibility for Malaysia. Preferred: background in travel, hospitality, airline, booking-platform or BPO / contact-centre environments. Visa eligibility (overseas applicants): degree plus at least 3 years' relevant experience, or diploma plus at least 5 years' relevant experience. Visa processing takes at least 2 weeks; start timing must allow for this. Benefits
• Monthly package of RM9,150 including RM1,650 monthly allowance.
• Work from home anywhere in Malaysia.
• Relocation support for overseas hires: RM1,500 one-time reimbursement against receipts.

Japanese Customer Service Team Leader — Malaysia (Work from Home)

This is a remote position.

RMG Talent is recruiting a Japanese-speaking Team Leader for a customer-experience operation. Work from home anywhere in Malaysia.

Location:
Malaysia — work from home (anywhere in Malaysia) Employment: Full-time, permanent Vacancies: 1 Start: first week of December 2026 (offers targeted by

📌 Inventory Clerk — Rotating Shifts (Torreón)
🏢 Milwaukee Tool
📍 Torreón