QTC Analyst (México)

QTC Analyst (México)

11 nov
|
Delinea
|
México

11 nov

Delinea

México

About Delinea:
Delinea is the identity security platform that continuously controls what AI agents, humans and machines can do and for how long. It extends privileged access management from the point of access to the moment of action, using just-in-time authorization to reduce standing privilege across on-premises, multi-cloud and short-lived infrastructure, without adding friction for legitimate users. Delinea provides visibility across every identity type, scores the risk each one carries, and preserves the context behind access decisions, making them auditable and defensible. It supports both static and phantom access, letting teams apply Zero Standing Privilege where risk demands it without replacing existing infrastructure.

About Delinea

Delinea is an identity security platform that helps organizations control what human, machine and AI identities can access—and for how long. Its platform supports just-in-time authorization and Zero Standing Privilege across on-premises and cloud environments.

The role

Delinea’s Quote-to-Cash process runs on Salesforce, supporting products, pricing, quotes, approvals, contracts, orders, amendments, renewals and billing hand-offs. It currently uses Salesforce CPQ (SBQQ), with a planned migration to Revenue Cloud Advanced (RCA) and Revenue Cloud Billing (RCB) in 2027.

As a hands-on member of the Quote-to-Cash Business Systems team, you’ll split your time between production support and building enhancements. You’ll manage support tickets in Jira Service Management and deliver project work through Azure DevOps.



A platform lead and senior developers set standards and own the most complex architecture; you’ll own your tickets and stories end to end.

What you’ll do

- Troubleshoot Quote-to-Cash issues, from quotes and approvals to amendments, renewals and billing hand-offs. Identify root causes, resolve issues within SLA, communicate clearly and escalation with useful context when needed.

- Maintain Salesforce CPQ, including products and bundles, pricing and product rules, approvals, quote templates, contracting, amendments and renewals.

- Help design, build, test and deliver the 2027 migration to Revenue Cloud Advanced and Revenue Cloud Billing, including catalog, pricing, configuration, transaction management, orchestration and billing.

- Deliver enhancements using Salesforce configuration, Flow, Apex or Lightning Web Components; test changes and follow controlled release processes.

- Support migration data and parallel running, including mapping CPQ data and helping move products, price books, contracts and assets.

- Monitor scheduled jobs and Salesforce integrations with NetSuite, billing and provisioning systems, including Boomi processes.

- Trace provisioning issues across quotes, contracts, subscriptions, assets and downstream systems; correct root causes and document approvals and evidence for access changes.

- Maintain Confluence knowledge articles, how-to guides and runbooks, and help users adapt as processes move from CPQ to RCA.

How you’ll work

You’ll partner with Deal Desk, Sales Operations, Order Management and

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📌 QTC Analyst (México)
🏢 Delinea
📍 México

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