Our client is actively seeking a dynamic and experienced Gerente de Tienda Retail to oversee operations at their flagship store in Tlalnepantla, State of Mexico . This is a critical leadership role responsible for driving sales, managing a team, and ensuring an exceptional customer experience. The adecuado candidate will have a strong background in retail management, a passion for customer service, and a proven ability to lead and motivate a team to achieve ambitious goals. You will be responsible for all aspects of store operations, including inventory management, visual merchandising, staff training, and achieving financial targets. This position requires a hands‑on approach and a deep understanding of retail best practices. As a store manager, you will be the face of the brand in your location, fostering a positive and engaging environment for both customers and employees. We are looking for a strategic thinker with excellent problem‑solving skills and the ability to adapt to a fast‑paced retail environment. Your leadership will be instrumental in the success and growth of this store.

Our client is actively seeking a dynamic and experienced Gerente de Tienda Retail to oversee operations at their flagship store in Tlalnepantla, State of Mexico . This is a critical leadership role responsible for driving sales, managing a team, and ensuring an exceptional customer experience. The ideal candidate will have a strong background in retail management, a passion for customer service, and a proven ability to lead and motivate a team to achieve ambitious goals. You will be responsible for all aspects of store operations, including inventory management, visual merchandising, staff training, and achieving financial targets.



This position requires a hands‑on approach and a deep understanding of retail best practices. As a store manager, you will be the face of the brand in your location, fostering a positive and engaging environment for both customers and employees. We are looking for a strategic thinker with excellent problem‑solving skills and the ability to adapt to a fast‑paced retail environment. Your leadership will be instrumental in the success and growth of this store.

Key Responsibilities

- Lead, train, and motivate a team of retail associates to deliver outstanding customer service and achieve sales targets.
- Manage daily store operations, including opening and closing procedures, cash handling, and security.
- Develop and implement effective sales strategies to drive revenue growth and customer engagement.
- Oversee inventory management, including ordering, receiving, stocking, and conducting regular inventory counts.
- Ensure visual merchandising standards are met and maintained to create an appealing store environment.
- Monitor store performance, analyze sales data, and implement action plans to improve results.
- Handle customer inquiries, complaints, and returns with professionalism and efficiency.
- Recruit, hire, and onboard new store staff, fostering a positive team culture.




- Ensure compliance with company policies, procedures, and safety regulations.
- Control operational costs and manage store budgets effectively.

Requirements

- Proven experience as a Retail Store Manager or Assistant Store Manager.
- Demonstrated success in meeting or exceeding sales and profitability targets.
- Strong leadership, communication, and interpersonal skills.
- Excellent customer service and problem-solving abilities.
- Experience in staff management, training, and development.
- Proficiency in inventory management and point-of-sale (POS) systems.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Knowledge of retail merchandising and visual display principles.
- High school diploma or equivalent; a Bachelor's degree in Business Administration or a related field is a plus.
- Reside in or be able to commute reliably to Tlalnepantla, State of Mexico .

Benefits

- Competitive salary and performance-based bonuses.
- Health insurance coverage.
- Opportunities for career advancement within a growing retail organization.
- Employee discounts on merchandise.
- Paid training and professional development programs.
- A dynamic and supportive work environment.
- Annual performance reviews and salary increases.
- Company-provided uniform or dress allowance.
- Potential for profit-sharing programs.
- The chance to manage and grow a successful retail location.

About the Role

Nuestro cliente, una reconocida empresa en el sector de venta al por menor , está buscando un Gerente de Tienda dinámico y experimentado para unirse a su equipo en Naucalpan, Estado de México . Esta es una oportunidad excepcional para l

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