Our client is actively seeking a dynamic and experienced Gerente de Tienda Retail to oversee operations at their flagship store in Tlalnepantla, State of Mexico . This is a critical leadership role responsible for driving sales, managing a team, and ensuring an exceptional customer experience. The ideal candidate will have a strong background in retail management, a passion for customer service, and a proven ability to lead and motivate a team to achieve ambitious goals. You will be responsible for all aspects of store operations, including inventory management, visual merchandising, staff training, and achieving financial targets. This position requires a hands‑on approach and a deep understanding of retail best practices. As a store manager, you will be the face of the brand in your location, fostering a positive and engaging environment for both customers and employees. We are looking for a strategic thinker with excellent problem‑solving skills and the ability to adapt to a fast‑paced retail environment. Your leadership will be instrumental in the success and growth of this store.
Our client is actively seeking a dynamic and experienced Gerente de Tienda Retail to oversee operations at their flagship store in Tlalnepantla, State of Mexico . This is a critical leadership role responsible for driving sales, managing a team, and ensuring an exceptional customer experience. The ideal candidate will have a strong background in retail management, a passion for customer service, and a proven ability to lead and motivate a team to achieve ambitious goals. You will be responsible for all aspects of store operations, including inventory management, visual merchandising, staff training, and achieving financial targets. This position requires a hands‑on approach and a deep understanding of retail best practices. As a store manager, you will be the face of the brand in your location, fostering a positive and engaging environment for both customers and employees. We are looking for a strategic thinker with excellent problem‑solving skills and the ability to adapt to a fast‑paced retail environment. Your leadership will be instrumental in the success and growth of this store.
Key Responsibilities Lead, train, and motivate a team of retail associates to deliver outstanding customer service and achieve sales targets.
Manage daily store operations, including opening and closing procedures, cash handling, and security.
Develop and implement effective sales strategies to drive revenue growth and customer engagement.
Oversee inventory management, including ordering, receiving, stocking, and conducting regular inventory counts.
Ensure visual merchandising standards are met and maintained to create an appealing store environment.
Monitor store performance, analyze sales data, and implement action plans to improve results.
Handle customer inquiries, complaints, and returns with professionalism and efficiency.
Recruit, hire, and onboard new store staff, fostering a positive team culture.
Ensure compliance with company policies, procedures, and safety regulations.
Control operational costs and manage store budgets effectively. Requirements Proven experience as a Retail Store Manager or Assistant Store Manager.
Demonstrated success in meeting or exceeding sales and profitability targets.
Strong leadership, communication, and interpersonal skills.
Excellent customer service and problem-solving abilities.
Experience in staff management, training, and development.
Proficiency in inventory management and point-of-sale (POS) systems.
Ability to work flexible hours,



including evenings, weekends, and holidays.
Knowledge of retail merchandising and visual display principles.
High school diploma or equivalent; a Bachelor's degree in Business Administration or a related field is a plus.
Reside in or be able to commute reliably to Tlalnepantla, State of Mexico . Benefits Competitive salary and performance-based bonuses.
Health insurance coverage.
Opportunities for career advancement within a growing retail organization.
Employee discounts on merchandise.
Paid training and professional development programs.
A dynamic and supportive work environment.
Annual performance reviews and salary increases.
Company-provided uniform or dress allowance.
Potential for profit-sharing programs.
The chance to manage and grow a successful retail location. About the Role
Nuestro cliente, una reconocida empresa en el sector de venta al por menor , está buscando un Gerente de Tienda dinámico y experimentado para unirse a su equipo en Naucalpan, Estado de México . Esta es una oportunidad excepcional para liderar un equipo de ventas, optimizar las operaciones de la tienda y asegurar una experiencia de cliente superior. Buscamos a un profesional proactivo, con gran capacidad de liderazgo y orientado a resultados, que pueda impulsar el crecimiento y la rentabilidad de la tienda. El candidato ideal poseerá una profunda comprensión del mercado minorista y una pasión por la excelencia en el servicio al cliente. La posición requiere una persona capaz de tomar decisiones estratégicas y ejecutarlas de manera efectiva, garantizando el cumplimiento de los objetivos comerciales y manteniendo altos estándares de calidad en todas las áreas de la tienda. Esta rol es fundamental para el éxito de nuestras operaciones en la zona y ofrecemos un entorno de trabajo estimulante y oportunidades de desarrollo profesional.
Key Responsibilities Supervisar y dirigir las operaciones diarias de la tienda.
Gestionar, capacitar y motivar al personal de ventas para alcanzar los objetivos.
Implementar estrategias de ventas y promociones para maximizar los ingresos.
Controlar el inventario, asegurando la disponibilidad de productos y minimizando las pérdidas.
Garantizar un excelente servicio al cliente, resolviendo incidencias y fidelizando a la clientela.
Mantener los estándares visuales de la tienda, asegurando una presentación atractiva de los productos.
Analizar informes de ventas y métricas de rendimiento para identificar áreas de mejora.
Cumplir con las políticas y procedimientos de la empresa. Requirements Experiencia comprobada de al menos 3 años en gestión de tiendas de venta al por menor .
Sólidos conocimientos en técnicas de venta, gestión de inventarios y atención al cliente.
Habilidades de liderazgo y capacidad para motivar equipos.
Excelentes habilidades de comunicación y relaciones interpersonales.
Capacidad para trabajar bajo presión y resolver problemas de manera efectiva.
Disponibilidad para trabajar fines de semana y horarios flexibles según la necesidad del negocio.
Conocimiento de sistemas de punto de venta (POS) y software de gestión de inventarios.
Residencia en Naucalpan o zonas aledañas.



Benefits Salario competitivo y atractivo paquete de comisiones.
Oportunidades de crecimiento y desarrollo profesional dentro de la empresa.
Capacitación continua en técnicas de ventas y gestión.
Excelente ambiente de trabajo en un equipo profesional y colaborativo.
Descuentos en productos de la marca. About the Role
Our client, a leading retail company, is seeking a highly motivated and experienced Store Manager to oversee operations in our vibrant **Naucalpan, State of Mexico** location. This is a pivotal role that requires a strategic thinker with a passion for delivering exceptional customer experiences and driving sales performance. As the Store Manager, you will be instrumental in shaping the in‑store environment, leading a dynamic team, and ensuring the store meets and exceeds all business objectives. You will be the face of our brand in the community, fostering strong relationships with customers and staff alike. The adecuado candidate will possess a deep understanding of retail dynamics, inventory management, visual merchandising and team leadership. This opportunity offers a chance to make a significant impact within a growing organization and to develop your career in the retail sector. We are looking for an individual who thrives in a fast‑paced setting and is committed to excellence.
Key Responsibilities Oversee all daily operations of the retail store in Naucalpan , ensuring smooth and efficient workflow.
Develop and implement strategic sales plans to achieve company objectives and increase store revenue.
Manage and motivate a team of sales associates, providing ongoing training, coaching, and performance evaluations.
Maintain high standards of visual merchandising and store presentation to create an appealing shopping environment.
Control inventory levels, conduct regular stocktakes, and minimize stock discrepancies.
Ensure exceptional customer service is provided at all times, resolving customer complaints effectively and efficiently.
Manage store budget, including labor costs and operational expenses.
Adhere to all company policies, procedures, and safety regulations.
Analyze sales data and market trends to identify opportunities for growth.
Foster a positive and collaborative work environment for all staff members. Requirements Proven experience as a Store Manager or in a similar retail management role, preferably in Naucalpan or nearby areas.
Demonstrable experience in sales, customer service, and team leadership within the retail industry.
Strong understanding of retail operations, including inventory management, visual merchandising, and point-of-sale systems.
Excellent communication, interpersonal, and leadership skills.
Ability to analyze data, interpret reports, and make informed business decisions.
High school diploma or equivalent; a degree in Business Administration or a related field is a plus.
Proficiency in Microsoft Office Suite and retail management software.
A proactive approach to problem‑solving and a commitment to achieving targets.
Passion for the retail industry and a customer‑centric mindset. Benefits Competitive salary and performance-based bonuses.
Comprehensive health insurance and benefits package.
Opportunities for professional development and career advancement within a growing company.
Employee discounts on store merchandise.
A dynamic and supportive work environment in Naucalpan .
Annual performance reviews and opportunities for salary increases.
Training programs to enhance leadership and management skills. About the Role
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📌 Gerente De Tienda Retail (Juventino Rosas)
🏢 Tiendas 3B
📍 Juventino Rosas