Experience
Functional Consultant with 5-7 years of experience in Oracle SCM modules including Procurement, Sourcing, Inventory, and Order Management.
Job Description
Strong functional knowledge of Oracle EBS SCM modules including Procurement, Purchasing, Sourcing, Inventory, and Order Management.
Analyze business requirements and provide functional solutions aligned with Oracle best practices.
Prepare Functional Design Documents (FDDs), test scripts, and training materials.
Support business users during testing, UAT, and production support activities.
Coordinate with technical teams for customizations, reports, interfaces, and enhancements.
Perform impact analysis and recommend process improvements.
Collaborate with client stakeholders and manage support activities independently.
Ensure adherence to AMS processes, SLA commitments, and incident management procedures
Mandatory Skills
5-7 years of hands-on experience as an Oracle SCM Functional Consultant.
Strong expertise in Procurement, Purchasing, Sourcing, Inventory, and Order Management modules.
Must have worked on at least two Oracle AMS/Support projects .
Good understanding of Incident, Problem, Change, and Service Request Management processes.
Working knowledge of ITIL processes and SLA management .
Experience handling production support, issue analysis, and root cause identification.
Ability to independently interact with business users and customer stakeholders.




Experience working in a general support environment.
Nature Of Work
The consultant will work as part of the Oracle SCM AMS team, providing production support and maintenance for Oracle EBS applications. The consultant will analyze and resolve incidents, service requests, and functional issues within agreed SLAs. The resource should independently interact with client stakeholders, participate in requirement gathering, perform impact analysis, prepare functional specifications, support testing activities, and coordinate with technical teams for issue resolution. The consultant must be capable of handling P1 and P2 incidents, participating in on-call support when required, and ensuring business continuity through timely resolution of critical issues.
Resource Like
Sridhar Bandari

Duration
1 year
Location
Mexico (near shore)
Work Timings
Should work in 8 AM to 5 PM CST.
Certifications
Oracle SCM certification and/or ITIL Foundation certification preferred.
Special Attention
NA
Education

Communication
Excellent verbal and written communication skills. Must be comfortable communicating directly with client stakeholders, leading discussions, providing status updates, and managing expectations.
Personality
Strong team player with excellent problem-solving skills, proactive attitude, ownership mindset, and ability to work independently with minimal supervision.

📌 Oracle SCM Functional Consultant (Ciudad de México)
🏢 CTC
📍 Ciudad de México