Turn real-world product failures into lasting improvements. As Warranty Engineer, you’ll be the primary technical contact for customers dealing with warranty cases and field failures. You’ll lead investigations from the first report through to resolution, uncovering root causes and helping turn field insights into improvements to our products, processes, and application guidance. What You'll Be Doing
- Own warranty and field-failure investigations from initiation to closure, ensuring clear communication with customers throughout
- Analyse returned fan packs and, when needed, investigate issues on-site using mechanical, electrical, and software-related tests and measurements
- Use engineering analysis and diagnostic tools to test hypotheses, identify root causes, and define practical, sustainable corrective actions
- Work across Quality, Engineering, R&D;, Product Management, Sales, Manufacturing, and global teams to turn investigation findings into product and process improvements
- Produce structured investigation reports, contribute to lessons learned, and strengthen integral warranty processes and reporting standards
- Travel: This role involves approximately 100–150 days of international travel per year for customer-site investigations and cross-functional collaboration What We're Looking For
- A master’s degree in a relevant engineering discipline, such as Mechanical, Electrical,



or Mechatronics Engineering
- Experience in warranty engineering, field quality, or service engineering in an OEM or engineered-systems environment, with hands‑on failure investigations and structured root‑cause analysis
- Strong engineering analysis skills, including experience with relevant methods and tools such as FEA, CFD, vibration analysis, or strain‑gauge testing
- Familiarity with 3D geometry and CAD/PLM platforms such as SolidWorks, NX, Teamcenter, or Windchill
- Strong written and verbal English, clear reporting and presentation skills, and the ability to work collaboratively across teams and cultures

What We Offer
- Stable job in an international manufacturing company with a long tradition
- Opportunities for professional growth in quality
- Room for your own ideas and involvement in process improvements
- Cooperation with experts in production, quality and engineering
- Friendly, informal and multicultural environment where quality and safety are not just buzzwords Working in Multi-Wing is like building a rocket ship while flying it. We are going through the biggest change in the company’s history. Evolving to meet the needs of a changing world, innovating, expanding, diversifying in the Americas, Asia, Europe and beyond. You should really consider joining us.

📌 Nov 8, 2026 Warranty Engineer (México)
🏢 Multi-Wing Group
📍 México