11 nov
|
Sonova
|
Mexicali
Sonova in Mexicali, Mexico seeks a Customer Excellence Quality Manager to bridge customers with internal teams across North America. You will act as a primary quality contact for key accounts, gather market feedback, and coordinate responses during escalations while partnering with multiple internal functions to ensure a unified customer experience.
The role emphasizes stakeholder management, service excellence, and clear communication, with travel roughly 20–40% across North America.
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📌 Hybrid Customer Excellence Quality Manager – NA Travel (Mexicali)
🏢 Sonova
📍 Mexicali