Genki is a fully remote startup helping nomads stay healthy with worldwide health insurance. We are seeking a Customer Care Agent to provide support via email, chat, and phone, handling inquiries about products, claims, payments, and account management.
You will onboard customers, update data, and manage policy changes, escalating complex issues when needed. The role requires 1+ year in customer care, English fluency, and strong communication in a remote environment.
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📌 Remote Customer Care Agent for Global Nomads (México)
🏢 Genki
📍 México