- Develops, executes and implements operational strategy to drive organic/inorganic growth and profitability while ensuring customer satisfaction through a deep understanding of the customer and market intelligence.
- Responsible for P&L; activities and budget development, with the understanding that some industries/segments are still evolving to this model.
- Manages annual, quarterly, monthly and weekly budget breakdowns ensuring financial targets (revenue, profit, enterprise value, etc.) are met.
- Responsible for managing costs within assigned budgets.
- Responsible for reporting and forecasting, workflow overviews and providing input into growth targets for customers.
- Closely monitors and manages revenue from engineering activities, including unbilled, aging and inactive projects, work on hand analysis to ensure balance of demand and throughput.
- Drives and leads initiatives to identify new and/or additional business opportunities.
- Anticipates customer needs by creating strong partnerships with Sales and Business Development.
- Provides proactive solutions for new business opportunities to secure revenue, profit margin, market share and customer satisfaction.
- Builds customer intimacy and establishes strong relationships through customer visits, analyzing business data and market trends.
- Participate in client seminars, conferences and trade shows. Implements and executes capacity and capability strategies.
- Reviews project status, project management,



ensures operational delivery, and closes any gaps.
- Successfully translate customer needs into an operational plan to fulfill projects with the right resources (availability, skillset).
- Drives a high performing team by managing the performance and development of team members.
- Operates effectively in the UL matrix to actively support and drive high performance culture changes, transformation efforts and people engagement.
- Holds team and self accountable for results, defines accountabilities and establishes performance objectives and metrics to execute strategy.
- Develops and coaches by providing, training, career counseling, feedback, guidance to drive high performance and morale.
- Ensures understanding of and compliance with all established policies and requirements.
- Communicates and exemplifies UL's Vision and Mission.
- Leads, promotes and embraces change for self and team.
- Collaborates and builds trust within the organization and with customers to meet or exceed their expectations.
- Develops strong, versátil cross-functional networks and global relationships to promote becoming the fastest, highest quality and most customer-friendly organization. Coaches and mentors employees to do the same.
- Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
- Performs other duties as directed.

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📌 Engineering Manager (México)
🏢 UL Solutions External Career Site
📍 México