At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future.We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide.We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the Role

The HRBP Sr Manager leads and manages the people, processes and HR agenda for the GBS Mexico Hub. This role partners closely with local, regional and integral leaders to deliver people strategies, organizational effectiveness initiatives and talent programs that support business objectives. Acting as a trusted advisor, the role drives change management, employee engagement, workforce planning and HR governance while supporting approximately 220+ employees.

Key Responsibilities Include

- Lead the end-to-end employee lifecycle, including onboarding, engagement, retention, succession planning and offboarding activities.
- Partner with senior leaders and the GBS Leadership Team to align people strategies with business priorities and workforce plans.
- Drive talent management processes including performance management, succession planning, talent reviews and leadership development.
- Support organizational effectiveness, culture and employee engagement initiatives across the GBS organization.




- Advise leaders on employee relations, organizational design, change management and complex workforce decisions.
- Leverage people analytics and workforce insights to identify risks, opportunities and performance improvement actions.
- Sponsor the implementation of local and global HR programs, policies and transformation initiatives.
- Strengthen employer branding and employee value proposition initiatives to attract and retain talent.
- Ensure governance, compliance and data integrity across HR systems, records and processes.
- Partner with Compensation and Benefits teams on reward programs that support attraction, retention and business growth.

About You

- Bachelor's degree in Human Resources , Labor Law, Psychology or a related field; postgraduate HR qualification required/preferred as specified.
- 10+ years of Human Resources experience, ideally within a BPO, Shared Services Center (SSC) or similar environment.
- Strong practical knowledge of labor law and HR operations.
- Experience supporting business leaders and managing HR initiatives in a dynamic, multicultural environment.
- Project management and change management capabilities.
- Strong business acumen, analytical thinking and problem-solving skills.
- Excellent communication, stakeholder management and relationship-building skills.
- Fluent English, both written and spoken.
- Proficiency with Microsoft Office; SuccessFactors experience is an advantage.
- Willingness to travel up to 20%.

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong.#oneBC - Diverse People, Sustainable Growth.

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📌 GBS HR Business Partner (San Pedro Garza García)
🏢 Barry Callebaut Manufacturing Iberica
📍 San Pedro Garza García