PURPOSEThe Fraud and Contracts Analyst reviews, drafts, and negotiates various types of agreements with ShipStation Global's customers, prospective customers, vendors, and suppliers.
This segment of the role identifies contractual risk, recommends terms consistent with the company's risk tolerance and approval matrix, and supports timely contract execution and administration.
The Fraud and Contracts Analyst also handles major real-time problems that arise during freight shipments, such as potentially stolen or missing truckloads, demands made by carriers and tow companies, and double-brokered truckloads.ESSENTIAL DUTIES & RESPONSIBILITIESReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Review contracts between ShipStation Global and its customers, potential customers, vendors, and suppliers to ensure liabilities assumed by the company accord with the company's risk toleranceDemonstrate familiarity with the terms of ShipStation Global's contract templates, including its broker-shipper, broker-broker, managed transportation, warehousing and fulfillment, and confidentiality agreementsReview, understand, and propose modifications to agreements sent to ShipStation Global by its customers, potential customers, vendors, and other entitiesNegotiate contractual terms with customers, potential customers, vendors, and other entitiesUnderstand business needs and elevate contractual issues as necessary,



according to the company's approval matrixRespond to contract review requests timely and according to company's standard response timeFacilitate execution of contracts with agreed-upon termsFile and record agreements in company's contract management systemProvide leadership in scenarios concerning stolen or potentially stolen truckload freight shipments.
Work with internal booking representatives, as well as with motor carriers, freight shippers and receivers, law enforcement, security vendors, and other parties in efforts to recover stolen freight shipments and to identify and mitigate the company's potential liabilityIdentify emerging trends in strategic cargo theft and other fraud-related schemes in freight transportation to help the company mitigate its exposure in this areaWork with Legal/Risk department leadership to ensure that information and documents necessary for insurance claim processing is gatheredProvide leadership in problem-load scenarios, particularly those involving carriers that have gone missing, double brokering, unreasonable demands made by carriers and tow companies, repossessed vehicles, and certain payment disputesAssist in various other risk management functions,



including those related to insurance issues and commodities arranged for transportation by the companyPromote strong ethical standards in day-to-day functions and among team membersCollaborate with department leadership to identify inefficiencies and develop effective policies and proceduresReview, analyze, and report on various legal issues and regulations pertaining to ShipStation Global's businessOffer ideas and suggestions to department leadership to improve the efficiency and effectiveness of the research projects that ShipStation Integral pursuesEmbrace the opportunities to pick up new activities that fall broadly in the purpose of the roleWork on special projects as they ariseREQUIRED KNOWLEDGE/SKILLS/ABILITIESRelated legal experience and background in logistics and/or trucking industries requiredHigh level of attention to detailStrong verbal and written communication and reading comprehension skillsStrong Microsoft Word and other Microsoft tools requiredStrong business ethicsAble to promote the company's standards of conductAbility to communicate effectively using various methods such as phone, email, messenger, and in personStrong personal initiative: strives to learn and improve themselves and the companyAbility to multitask in a fast paced, changing environmentSelf-motivated and hard-workingBeing comfortable working with multiple computer systems and programs while completing tasks on a deadline is critical to the success of this positionQUALIFICATIONS:Fluent English proficiencyBachelor's degree requiredLegal Studies or JD degree preferredMinimum of 5 years experience in risk management role within the logistics industry preferred
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📌 Fraud & Contracts Analyst (San Pedro Garza García)
🏢 Worldwide Express
📍 San Pedro Garza García