Description

ASIO is an AI growth OS for service businesses in Latin America. ASIO runs their ads, answers their leads on WhatsApp, makes follow-up calls, and keeps their CRM moving, so owners can focus on their clients.

We’re looking for a Community & Social Media Manager to grow and look after the people around ASIO. You’ll run our social channels day to day, keep our WhatsApp community active, and help turn followers into users and users into fans.

Success in this role means channels that feel alive: people commenting, asking questions, sharing their wins, and coming back. You’ll be ASIO's voice in the conversations that happen after a post goes live.

Responsibilities

- Manage ASIO’s social media accounts (LinkedIn, Instagram, TikTok, Facebook), including scheduling, publishing, and replying to comments and messages
- Grow and moderate our WhatsApp community, with daily updates, answers to questions, and conversation starters
- Promote our daily webinars and help bring new people into them
- Spot user stories,



questions and wins in the community and share them with the content team
- Coordinate with the copywriter and video editor to keep a steady weekly posting calendar
- Run polls, Q&As; and small campaigns that get people talking
- Track engagement, follower growth, and community activity, and share a short weekly report with the team
- Keep an eye on trends in social media and AI that we can join in on

Qualifications

- Native or fluent Spanish and professional English
- 2 years managing social media or online communities for a brand, or agency
- Experience running a WhatsApp, Facebook, or Discord community is a strong plus
- Warm, quick, and clear in writing, comfortable replying publicly as a brand
- Organized, with experience using scheduling tools and reading platform analytics
- Nice to have: basic Canva or CapCut skills, and experience in Latin American markets

📌 Community & Social Media Manager (Spanish/English) (Cancún)
🏢 ASIO
📍 Cancún