Introduction

As an Engineer, Systems Reliability Engineering, you will lead operational excellence, reliability, observability, automation, and AI-enabled operations for the general Planning and Allocation ecosystem. You will serve as a key operational partner across engineering, product, business, cloud, vendor, and enterprise architecture teams while helping build a scalable Site Reliability Engineering operating model.

About the Job

- Lead incident response, root cause analysis, and service restoration activities for business-critical planning and allocation platforms.
- Build and coach the India-based SRE team while supporting hiring, onboarding, capability development, and operational excellence.
- Establish observability, monitoring, logging, SLOs, SLIs, operational dashboards, and reliability measurements.
- Drive DevSecOps, automation, AI-assisted operations, self-healing workflows, and continuous improvement initiatives.
- Partner with SAP, SAS, Azure,



middleware, engineering, and business teams to manage releases, risks, dependencies, and platform priorities.

About You

- 5+ years of experience in Site Reliability Engineering, Production Support, Platform Engineering, DevOps, Cloud Operations, or Enterprise Application Operations.
- Strong understanding of reliability engineering, incident management, change management, observability, and operational readiness practices.
- Hands-on experience with Azure services, CI/CD, Infrastructure as Code, enterprise integrations, APIs, scripting, and monitoring platforms.
- Experience supporting retail, supply chain, planning, allocation, forecasting, ERP, or other business-critical enterprise platforms, with exposure to AppliedAI and AI-enabled operations.

📌 Engineer (Ciudad de México)
🏢 Levi Strauss u0026
📍 Ciudad de México