At Trilled Soluciones, we connect exceptional talent in Mexico with high-growth companies in the United States. We’ve helped hundreds of professionals build meaningful careers while supporting products that power real businesses.

About the Role

We're looking for a Coordinador de Cuentas Transfronterizo who thrives in a fast-paced logistics environment, communicates with confidence in both English and Spanish, and takes pride in keeping operations running smoothly on both sides of the border. This role is critical to the daily coordination of cross-border truckload operations. You'll serve as the bridge between customers, internal teams, and carriers — managing load building, portal updates, and real-time communication to deliver a seamless experience for some of North America's most demanding shippers.

About the Client

Evans Transportation Services is a Waukesha, Wisconsin-based third-party logistics (3PL) provider with over 40 years of experience delivering end-to-end transportation management solutions across North America. As one of the country's first 100 licensed freight brokers, Evans has grown into a sophisticated, technology-driven 3PL offering Full Truckload, Less-Than-Truckload, Parcel Optimization, Project Logistics, and cross-border Mexico services.

What You’ll Do

- Accept, process, and build loads from customers — confirming receipt and ensuring accurate entry from day one.
- Provide real-time updates through customer portals, learning each client's specific systems and expectations to deliver true supply chain transparency.
- Respond to customer inquiries promptly and professionally in both English and Spanish.
- Identify operational issues, evaluate solutions, and take action — escalating to the Account Manager when needed.
- Understand customer and carrier rate structures to provide accurate freight quotes based on specific load criteria.




- Coordinate with the Mexico Operations Manager and internal teams to ensure seamless load execution.
- Maintain accurate records and documentation for all assigned accounts.
- Occasionally travel across the border to the Laredo, TX office for in-person meetings and team collaboration (American visa required).

Qualifications, Skills and Experience:

- Bilingual: Advanced English and Spanish, both written and spoken — this is non-negotiable.
- Valid American visa that allows travel to Laredo, Texas as needed.
- Based in or near Actual Laredo, Tamaulipas.
- 1–3+ years of experience in account coordination, logistics operations, or customer service in the freight/transportation industry.
- Strong proficiency with computers, data entry, and digital communication tools.
- Experience with TMS platforms, customer portals, or freight management systems is a strong plus.
- Ability to work in a fast-paced environment while managing multiple priorities.
- Sharp attention to detail — accuracy in load building and updates is critical.

Who You Are

You're the kind of person who takes ownership. When a load needs to be built correctly or a customer needs an update, you don't wait — you move. You're calm when things get complicated, and you know how to communicate across cultures and languages with ease. You've probably worked in cross-border logistics before and understand the pace that Mexico freight demands. You're looking for a stable, long-term opportunity with a company that respects your expertise and gives you room to grow.

Additional Details:

Location: Queretaro, QRO
Schedule: Full-time, 40 hours per week; rotating shifts with weekend availability
Visa Requirement: Valid American visa required for very occasional cross-border travel to Laredo, TX

Job Types: Full-time, Permanent

Pay: $20,000.00 - $22,000.00 per month

Application Question(s):

- Do you have a Visa to cross to USA?

Language:

- English (Required)

Work Location: In person

📌 Coordinador de Cuentas Transfronterizo (México)
🏢 Trilled Soluciones
📍 México