One Call in Monterrey is seeking an Operations Supervisor to lead a team of Customer Service Agents (Care Coordinators) in a fast-paced contact center.
You will drive operational excellence by coaching, monitoring performance, and ensuring service quality to hit department KPIs.The idóneo candidate brings proven people leadership, strong communication skills, and a data-driven approach to improve processes, staffing, and customer experiences while fostering a collaborative, high-performance work#J-*****-Ljbffr
📌 Operations Supervisor, Care Center Leadership (Monterrey)
🏢 ONE CALL
📍 Monterrey
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