Hirably Staffing is hiring on behalf of our client, a company that provides business development and appointment-setting services to car dealerships in the U.S. We’re looking for BDRs who already know the dealership world: people who have worked in or for a car dealership (BDC, internet sales, floor sales, service advisor, or appointment setting for dealerships) and who speak advanced, fluent English on live calls with U.S. customers.

As a BDR, you’ll be the first point of contact for dealership customers: handling inbound leads, running high-volume outbound outreach, qualifying needs, and booking quality sales and service appointments.

COMPENSATION (choose your preferred scheme)

Payroll: $19,900 – $23,900 MXN per month (gross), with all statutory benefits (prestaciones de ley)

Direct Contractor: $25,000 – $30,000 MXN per month (net), 12 vacation days, 15 days of aguinaldo, and accounting support

MUST-HAVES (non-negotiable)

- Car dealership experience: at least 1 year working in a car dealership (sales, BDC, internet sales, service drive, or F&I; support) OR in a BDC/call center/appointment-setting role serving U.S. car dealerships
- Advanced spoken English (C1+): you’ll handle live, unscripted calls with U.S. customers all day. You must be comfortable building rapport, handling objections, and closing on an appointment in English
- Hands-on experience with a dealership CRM (e.g., VinSolutions, DealerSocket, Elead, DriveCentric, CDK, Reynolds & Reynolds, or similar)
- Proven ability to perform in a high-volume, metrics-driven environment

WHAT YOU’LL DO

- Respond promptly to inbound inquiries via phone, email, and online chat, with the goal of booking qualified sales or service appointments
- Reach out proactively to prospective customers through outbound calls, texts, and emails, and nurture open leads
- Understand each customer’s vehicle needs, budget, trade-in, and timing through active listening and qualifying questions
- Schedule, confirm,



and accurately log appointments with dealership sales and service teams
- Follow an approved call flow on every call: dealership branding, verifying customer details, identifying vehicle interest, and reconfirming appointment details
- Document 100% of customer interactions in the CRM in real time, with correct dispositions, notes, and follow-ups
- Handle objections and concerns with empathy and clarity
- Stay active and responsive in team Google Chats throughout your shift

KEY PERFORMANCE INDICATORS

1. 120–150 outbound calls per day (15–19 calls per hour), depending on project
2. Minimum 50 inbound leads or calls per day when assigned to inbound queues
3. Target of 100 quality appointments per month (full-time)
4. Strong show rates through accurate qualification and confirmation

NICE TO HAVE

- Experience with both sales and service appointments
- Familiarity with U.S. dealership processes (trade-ins, financing basics, service drive, recalls)
- Experience with auto dialers and texting platforms
- Experience working U.S. hours remotely

ALSO IMPORTANT

- Ability to follow structured scripts and call flows
- Strong organization, attention to detail, and CRM discipline
- Ability to multitask across multiple systems (CRM, dialers, schedulers, messaging)
- Strong typing and computer navigation skills
- Openness to coaching and quick adaptation to changing client guidelines

EQUIPMENT

- We provide the work equipment, including a dual-monitor setup
- You’ll need a high-speed, stable internet connection

WHY THIS ROLE MATTERS

You are the first impression of the dealership and a key driver of qualified showroom traffic. Your consistency, accuracy, and professionalism directly impact dealership revenue and customer experience.

HOW TO APPLY

Please apply only if you have car dealership experience and advanced English. In your CV, include the name of the dealership(s) or dealership accounts you worked with and your role there. Applications without automotive dealership experience will not be considered.

📌 Automotive Appointment Setter – U.S. Car Dealerships | Remote, Mexico (México)
🏢 Hirably
📍 México