Please apply by submitting your resume in English and meeting the listed requirements*
Job Summary:
Seeking a Collaboration Engineer with 5+ years of experience supporting Microsoft Teams, Microsoft 365, and Zoom environments. The role requires hands-on expertise in platform administration, L1/L2 troubleshooting, PowerShell scripting, user and policy management, and enterprise collaboration migrations.
Key Responsibilities:
- Administer and support Microsoft Teams, Microsoft 365, and Zoom environments.
- Provide L1/L2 support and troubleshoot collaboration, conferencing, and audio/video issues.
- Manage users, licenses, policies, and permissions through admin consoles.
- Automate and streamline tasks using PowerShell scripting.
- Support user onboarding, platform adoption, and migration activities.
- Collaborate with identity and infrastructure teams on SSO and access management.
Required Skills:
- 5+ years of experience with Teams, Microsoft 365, and Zoom administration.
- Advanced English
- Strong troubleshooting and support experience in enterprise collaboration environments.
- Hands-on PowerShell scripting experience.
- Experience with user, policy, and license administration.
- Exposure to Entra ID/SSO and related identity technologies.
Preferred: Hands-on experience with Teams and/or Zoom migration projects, including planning, execution, and post-migration support.
Experience with enterprise collaboration onboarding and transformation initiatives.
Note: This role is focused on collaboration platform migration and troubleshooting.
Candidates with direct Teams/Zoom migration experience will be preferred over those with primarily general service desk support backgrounds.