Customer Service (Ciudad Juárez)

Customer Service (Ciudad Juárez)

10 nov
|
Mahle
|
Ciudad Juárez

10 nov

Mahle

Ciudad Juárez

Your Role & Responsibilities:

- Manage customer orders to ensure shipments arrive on time to their destination.

- Analyze customer demand to generate/create forecast and sales projection.

- Develop worksheets to determine demand variation (Waterfall chart).

- Creation, configuration and maintenance of SAP system parameters relevant to finish good products.

- Daily preparation of shipments, creation of delivery, management and follow-up of delivery to customer by SAP system as well ensure ASN transmission was successful to customer.

- Define and ensure inventory levels, taking on consideration demand from customer and capacity contracted.

- Monitor customer’s shipment arrives on time.

- Monitor production plan Attaitment, to commit customer demand.





- Review the portals from our customers to monitor scorecards, bulletins, chargebacks, claims, newsletters, orders, demands, etc.

- Participate in the fulfillment of company plans, objectives and goals.

Your Skills & Strengths:

- Career in Industrial, Manufacturing, Logistics or related.

- 2 or 3 years in similar position and contact with customers.

- Bilingual English & Spanish (Advance level).

- Knowledge in MRP Management System (SAP essential).

- Inventory Management, DOH, SUT.

- Excellent communication and negotiation skills.

Do you have any questions?

📌 Customer Service (Ciudad Juárez)
🏢 Mahle
📍 Ciudad Juárez

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