Maximize conversion and profitability across the end-to-end commercial process, from first contact with our patients through service closing, ensuring methodological consistency between the medical and sales teams.
Key Responsibilities
Sales Strategy and Methodology
- Design and implement a method system by user persona (SPIN, Challenger, Trust-Based, JOLT, etc.), ensuring each client profile receives the right method at the right time.
- Define escalation criteria between methods when the conversation requires it.
- Identify methodological gaps through conversation analysis (Gong/Fireflies or equivalent).
Sales Management and Performance
- Manage the sales pipeline: first contact, closing, post-closing.
- Establish KPIs for each stage.
- Identify funnel bottlenecks and quickly propose tactical fixes.
Business Profitability
- Analyze the mix of services sold vs. margin per service package.
- Monitor customer acquisition cost by user persona and adjust the acquisition strategy in coordination with Marketing.
- Ensure value anchoring (Value-Based Selling) is executed consistently to protect pricing.
Requirements
- 5+ years in high-consideration B2C sales roles: healthcare, premium education, financial services, residential real estate.
- Proven experience managing consultative sales teams.
- Direct exposure to formal methodologies: at least SPIN + Challenger or equivalent.
- Hands-on use of a CRM as a real management tool (Salesforce, HubSpot, or similar).
- ADVANCED ENGLISH (C1-C2)
What We Offer
- Competitive salary based on experience
- 15 vacation days from the first year
- Benefits in accordance with Mexican labor law
📌 Revenue and Sales Manager (Ciudad de México)
🏢 Ingenes Instituto de Fertilidad y Genética
📍 Ciudad de México
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