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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Location: Mexico

Reports To: Director, Data Centre Operations - AMER

Function: JLL/T – Global Technology

Position: Sr. Database &

- Infrastructure Engineer

– P4

What this job involves

As Senior Database &

- Infrastructure Engineer at JLL, you will own the end-to-end performance, reliability, and cost optimization of enterprise data platforms, spanning both database services (SQL/Oracle/cloud) and the underlying datacenter infrastructure (compute, storage, virtualization, networking) across global environments.

This is a hybrid leadership role bridging infrastructure and database layers—ensuring high availability, scalability, and operational excellence across on-prem and cloud platforms. Reporting directly to the Director, Data Centre Operations, you will govern Managed Service Providers (MSPs), lead modernization initiatives, and act as the senior escalation point for complex platform issues. This role requires a blend of engineering depth, strategic thinking, and a creative, problem-solving mindset.

You will contribute directly to JLL's commitment to world-class technology delivery—enabling data-driven insights and operational resilience that power business success across our global platform.

What your day-to-day will look like:

Be involved in and/or lead operational escalations related to Data Centre technologies with particular focus on Database, Wintel, storage, Backups/DR, Citrix & virtualization stacks

Required to attend all operational meetings and provide guidance and approvals where necessary for Database &

- Data Centre related tasks or changes

Provide operational oversight of Managed Services Providers to ensure contracted tasks are being performed to standard

Work directly with vendors, service integrators, and VARs to assess datacenter products and technologies

Assist with global Database &

- Data Centre project work, applying solution-oriented thinking to complex challenges

Engage with stakeholders to ensure end user experience is delivered at the highest standard

Lead team discussions and actively contribute to building a collaborative, growth-oriented team environment

Triage complex technical issues and act as escalation engineer for critical incidents requiring advanced troubleshooting

Develop and refine operational processes while identifying gaps in existing procedures to improve efficiency and reliability

Oversee database utilization, license management, and cost optimization, ensuring efficient consumption of resources and alignment with contractual and financial targets.

Develop dashboards and KPIs to track database performance, capacity, and cost trends, reporting insights to senior leadership.





Partner with Procurement and Vendor Management functions to manage enterprise licensing agreements (Microsoft, Oracle, AWS, Azure, etc.) and negotiate renewals or optimizations.

Collaborate with architecture, security, and application teams to deliver standardized, automated, and scalable database solutions.

Lead enterprise initiatives to migrate on-prem databases to cloud platforms, driving modernization and operational efficiency.

Ensure high availability, security, and performance across global SQL and Oracle database environments.

Implement and maintain robust monitoring, alerting, and observability capabilities (e.g., Datadog, OEM, CloudWatch) to proactively detect and address issues.

Lead root cause analysis and blameless post incident reviews for database- or performance-related outages, ensuring follow-through on corrective actions.

Apply Infrastructure as Code (IaC) and automation practices (Terraform, Ansible, scripting) to streamline deployments and improve reliability.

Required Skills and Experience

Core Technical Requirements

6+ years of experience in Database Administration or Database Engineering

Proven success managing global database operations for

SQL Server

,

Oracle

, and cloud databases

(Azure SQL, AWS RDS/Aurora, PostgreSQL).

Strong expertise in performance tuning, query optimization

, high availability, and disaster recovery design.

Demonstrated experience managing database licensing, utilization, and cost optimization at enterprise scale.

Hands-on experience with monitoring

,

alerting

, and performance management platforms (Datadog, OEM, CloudWatch, SQL Monitor).

Virtualization Stack

Deep expertise in VMware ESXi and Nutanix AHV virtualization stacks, including migrations between hypervisors and cloud platforms

Operating Systems

Full understanding of Wintel operations - Microsoft Windows Server OS *) and Linux OS (RedHat)

S

Storage Technologies

Knowledge of various storage platforms - Nasuni, Nutanix NUS, Windows &

- Azure Files

Citrix

understanding of Citrix infrastructure and management

Backup &

- Disaster Recovery:

Experience with various Backup &

- DR tools

Datacenter Operations

Rack elevations, racking, cabling, and physical infrastructure management

Identity Management

Solid understanding of Active Directory, Group Policy Objects (GPO), and Microsoft Entra

Cloud Technologies

Azure IAAS management, AWS EC2 &

- GCP experience

Networking

Understanding of TCP/IP, L2/L3 switches, DNS, DHCP, Load Balancers, Firewall rules & cloud networking

Desirable Skills

Must have administered or at least have exposure to the following:

Experience with multi‐cloud database architecture and migration strategies.

Storage: Isilon, NetApp, Nasuni &

- NUS

Backup/DR tools: Rubrik &

- Zerto

Virtualization: Nutanix AHV

Implemented refreshes to agreed designs & ability to support the environment at 3rd line level.





Engineering mindset, dealing with escalations and strong analytical and problem-solving capabilities

Knowledge of security best practices and protocols to ensure the secure operation of the environment.

Able to produce solutions that comply with operational and governance standards.

Be able to scrutinise changes on Change Advisory Board (CAB) and have strong interpersonal/communication skills

Good understanding of enterprise networking and exposure to:

Micro segmentation

DNS/DHCP/Print solutions & management of branch/Edge deployments

Scripting with PowerShell & exposure to various infrastructure tools such as

SCCM,

Datadog, A utomation tools such as Ansible &

- Terraform

Capacity planning & forecasting tools (Aria, Prism, VRNI, Komprise)

Asset Management &

- Inventory tracking

Location

On-site –Jalisco,MEX

If this resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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📌 Sr. Database & Infrastructure Engineer (México)
🏢 Jll
📍 México