Audible is seeking a Support Engineering Manager to mentor teams, design scalable systems, and align engineering support with business goals.
You will lead the technical direction, coordinate with product and QA, manage outages, define SLAs and metrics, and drive operational excellence. Join a fast-moving, globally distributed group and help ensure reliable services for millions of listeners.
This role requires guiding cross-functional collaboration and delivering high-quality support at scale.
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📌 Head of Global Support Engineering (Veracruz)
🏢 Reconocida empresa
📍 Veracruz
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