Japanese Customer Service Trainer — Malaysia (Work from Home)

This is a remote position.

RMG Talent is recruiting a Japanese-speaking Trainer for a customer-experience operation. Work from home anywhere in Malaysia. Location: Malaysia — work from home (anywhere in Malaysia) Employment: Full-time, permanent Vacancies: 1 Start: first week of December 2026 (offers targeted by 20 November 2026) Salary: RM10,650 per month (includes RM1,650 monthly allowance) Responsibilities • Design and deliver onboarding and ongoing training for Japanese-speaking customer service agents. • Build and maintain training materials, assessments and knowledge content. • Partner with quality and operations on performance gaps and new-process rollouts. • Support a rotational-shift operation including weekends as required. Requirements • Native Japanese speaker and excellent English. • Training / facilitation experience in customer-facing or BPO environments. • Able to work from home anywhere in Malaysia, or overseas if visa-eligible (degree + 3 years' relevant experience, or diploma + 5 years' relevant experience). Preferred: travel, hospitality, airline, booking-platform or BPO background. Benefits • Monthly package of RM10,650 including RM1,650 monthly allowance. • Work from home anywhere in Malaysia. • Relocation support for overseas hires: RM1,500 one-time reimbursement against receipts.

Japanese Customer Service Quality Analyst — Malaysia (Work from Home)

This is a remote position.

RMG Talent is recruiting a Japanese-speaking Quality Analyst for a customer-experience operation. Work from home anywhere in Malaysia. Location: Malaysia — work from home (anywhere in Malaysia) Employment: Full-time, permanent Vacancies: 1 Start: first week of December 2026 (offers targeted by 20 November 2026) Salary: RM9,650 per month (includes RM1,650 monthly allowance) Responsibilities • Evaluate customer interactions against defined quality standards. • Calibrate with team leaders and trainers; provide actionable coaching feedback. • Track quality trends and contribute to process and knowledge improvements. • Support a multilingual, shift-based operation including weekends. Requirements • Native Japanese speaker and excellent English. • Quality assurance / quality monitoring experience in customer-facing or BPO environments. • Able to work from home anywhere in Malaysia, or overseas if visa-eligible (degree + 3 years' relevant experience, or diploma + 5 years' relevant experience). Preferred: travel, hospitality, airline, booking-platform or BPO background. Benefits • Monthly package of RM9,650 including RM1,650 monthly allowance. • Work from home anywhere in Malaysia. • Relocation support for overseas hires: RM1,500 one-time reimbursement against receipts.

Japanese Customer Service Agent — Malaysia (Work from Home)

This is a remote position.

RMG Talent is recruiting Japanese-speaking Customer Service Agents for a customer-experience operation supporting clients across travel, hospitality and related service channels. Work from home anywhere in Malaysia. Location: Malaysia — work from home (anywhere in Malaysia) Employment: Full-time, permanent Vacancies: up to 30 Start: first week of December 2026 (offers targeted by 20 November 2026) Salary: RM9,150 per month (includes RM1,650 monthly allowance) Responsibilities • Handle inbound customer contacts (voice and/or digital channels as assigned) in Japanese and English. • Resolve booking, travel, hospitality or service queries accurately and empathetically. • Follow documented processes, quality standards and CRM workflows. • Work rotational shifts, including weekends. • Escalate complex cases appropriately and contribute to a positive customer experience. Requirements • Native Japanese speaker and excellent English. • At least 1 year of customer-facing experience. • Comfortable with rotational shifts, including weekends. • Able to work from home anywhere in Malaysia, or overseas with confirmed visa eligibility for Malaysia. Preferred: background in travel, hospitality, airline, booking-platform or BPO / contact-centre environments. Visa eligibility (overseas applicants): degree plus at least 3 years' relevant experience, or diploma plus at least 5 years' relevant experience. Visa processing takes at least 2 weeks; start timing must allow for this. Benefits • Monthly package of RM9,150 including RM1,650 monthly allowance. • Work from home anywhere in Malaysia. • Relocation support for overseas hires: RM1,500 one-time reimbursement against receipts.

Japanese Customer Service Team Leader — Malaysia (Work from Home)

This is a remote position.

RMG Talent is recruiting a Japanese-speaking Team Leader for a customer-experience operation. Work from home anywhere in Malaysia. Location: Malaysia — work from home (anywhere in Malaysia) Employment: Full-time, permanent Vacancies: 1 Start: first week of December 2026 (offers targeted by 20 November 2026) Salary: RM10,650 per month (includes RM1,650 monthly allowance) Responsibilities • Lead a Japanese-speaking customer service team day-to-day (coaching, performance, escalations). • Monitor quality, adherence and customer outcomes; drive continuous improvement. • Support workforce planning for rotational shifts including weekends. • Partner with quality and training stakeholders on standards and capability. Requirements • Native Japanese speaker and excellent English. • Prior people-leadership or team-oversight experience in customer-facing / contact-centre environments. • Comfortable with rotational shift environments including weekends. • Able to work from home anywhere in Malaysia, or overseas if visa-eligible (degree + 3 years' relevant experience, or diploma + 5 years' relevant experience). Preferred: travel, hospitality, airline, booking-platform or BPO background. Benefits • Monthly package of RM10,650 including RM1,650 monthly allowance. • Work from home anywhere in Malaysia. • Relocation support for overseas hires: RM1,500 one-time reimbursement against receipts.

Job Title CO Director MX
Hiring Manager: Carolina Cardoso
Function Supply Chain
Work Level and Grade WL3, 3X
Reports to SC Head LATAM
Scope Foods Mexico
Country Location and Worksite Details Mexico
JOB PURPOSE
Lead the Customer Operations agenda in Mexico, ensuring an integrated end-to-end operation across planning, customer experience and logistics coordination to deliver superior service levels, operational efficiency and sustainable business growth.
The role is responsible for defining and executing the Customer Operations strategy for the Mexican market, connecting commercial needs with Supply Chain execution and advancing an integrated vision that optimises product availability, customer experience, inventories and logistics costs. The position works closely with Customer Development, Marketing, Finance, Manufacturing and logistics partners, leading transformation and the development of long-term capabilities across the organisation. The Customer Operations model integrates Integrated Planning, Customer Experience and Strategic Logistics.
KEY RESPONSIBILITIES




Integrated Planning Leadership
- Lead the integrated planning process (S&OP; / IBP).
- Align demand, supply, inventories and operational capabilities with business priorities.
- Lead decision-making to optimise service levels, inventory, cost and working capital.
- Manage supply risks and define mitigation plans.
- Drive improvements in forecast accuracy, product availability and inventory productivity.
- Ensure the correct connection between commercial and operational plans.
Customer Experience (CEX)
- Define and lead the Customer Experience strategy to ensure service excellence.
- Monitor and improve OTIF, Fill Rate, Service Level and customer-experience indicators.
- Lead collaboration initiatives with strategic customers and CPFR programmes.
- Manage issue-resolution and continuous-improvement processes.
- Promote a customer-centred culture and end-to-end execution.
- Strengthen Customer Facing and commercial-collaboration capabilities.
Logistics Coordination
- Lead logistics coordination for the Mexican operation, including warehouses, transportation and distribution.
- Ensure the availability, resilience and efficiency of the logistics network.
- Lead logistics-cost management, productivity and optimisation projects.
- Manage operational risks and business-continuity plans.
- Drive logistics transformation, automation and digitalisation initiatives.
Performance Management and Transformation
- Define and monitor critical Customer Operations KPIs.
- Lead the function's transformation and continuous-improvement agenda.
- Identify opportunities for simplification, automation and efficiency generation.
- Lead strategic organisational- and process-transformation projects.
- Ensure compliance with governance, compliance and internal-control standards.
Team Leadership
- Lead and develop the Customer Operations team in Mexico.
- Develop leaders across Planning, CEX and Logistics capabilities.
- Promote a culture of accountability, collaboration and results focus.
- Ensure succession, development and talent plans for the organisation.
- Lead change management and the evolution of organizational capabilities.
KEY SUCCESS MEASURES (KPIs)
- Service Level / OTIF
- Fill Rate
- Forecast Accuracy
- Inventory Days / Working Capital
- Cost-to-Serve
- Logistics Cost
- Customer Satisfaction
- Operational Productivity
- Delivery of transformation and savings plans
REQUIRED QUALIFICATIONS
- More than 10 years of experience in Supply Chain, Customer Operations, Planning or Logistics.
- Experience leading multidisciplinary teams and complex organisations.
- Experience in integrated planning processes and customer-service management.
- Experience leading business-transformation and continuous-improvement initiatives.
- Experience managing senior stakeholders and providing cross-functional leadership.
- Bachelor's degree in Engineering, Business Administration, Logistics, Supply Chain or a related field.
PREFERRED QUALIFICATIONS
- Postgraduate degree or MBA.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
#LI-Onsite
Job Category: Supply Chain
Job Type: Full time
Industry:

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our integral teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
DESCRIPTION:
Join our team at Thermo Fisher Scientific where you'll contribute to managing logistics operations for clinical trials, pharmaceutical products, and scientific equipment. As a Logistics Specialist I, you'll coordinate shipments, ensure regulatory compliance, and maintain supply chain operations. You'll handle order processing, documentation, inventory management, and work with internal teams and external partners to deliver excellent service. This position offers the opportunity to contribute to our mission of enabling customers to make the world healthier, cleaner, and safer.
REQUIREMENTS:
- Bachelor's Degree required; no prior experience required in logistics, warehousing, or supply chain operations
- Preferred Fields of Study: Logistics, Supply Chain Management, Business Administration or related field
- Professional certifications in logistics, trade compliance, or dangerous goods handling are advantageous
- Strong knowledge of shipping documentation, customs procedures, and international trade regulations
- Proficient in ERP systems (SAP, Oracle, QAD) and Microsoft Office suite, particularly Excel
- Advanced English language skills, both written and verbal; additional languages beneficial
- Detail-oriented with strong organizational and time management capabilities
- Excellent communication and interpersonal skills for collaborating with internal/external stakeholders
- Experience with GMP, GDP, and clinical trial regulations preferred
- Ability to manage multiple priorities effectively
- Problem-solving skills and ability to work independently
- Knowledge of temperature-controlled shipping requirements and cold chain logistics
- Familiarity with dangerous goods transportation regulations
- Experience with quality management systems and SOPs
- Valid forklift certification beneficial
- Strong customer service orientation
- Ability to maintain accurate records and documentation
- Demonstrated analytical and process improvement capabilities
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**




As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
DESCRIPTION:
As Director of PPI Business System, you will implement Thermo Fisher Scientific's Continuous Improvement Business System across the organization. This leadership role guides strategic change, cultivates operational excellence, and develops a culture of continuous improvement to achieve business goals. Working closely with executive leadership, you will establish multi-year strategic roadmaps, guide process improvement initiatives, and support teams in lean methodologies. Your efforts will directly impact customer satisfaction, quality, productivity and growth while enhancing how we serve science globally.
This position collaborates with business leaders to identify transformational opportunities, develop and execute improvement strategies, and build sustainable processes that enhance operational efficiency. You'll guide the PPI Steering Committee, manage an active pipeline of improvement projects, and facilitate adoption of lean management systems including tiered daily management, Gemba walks, and leader standard work. Through coaching and capability building at all levels, you'll help teams increase autonomy and facilitate positive change.
REQUIREMENTS:
- Advanced Degree plus 6 years of experience, or Bachelor's Degree plus 8 years of experience implementing continuous improvement/lean business systems across end-to-end value streams
- Preferred Fields of Study: Engineering, Science, Operations, or Business-related field
- Six Sigma Black Belt certification or equivalent lean expertise required
- Demonstrated success leading operational transformations and delivering measurable year-over-year results
- Expert knowledge of lean methodologies including strategy deployment, value stream mapping, kaizen events, standard work, and A3 problem solving
- Strong financial and business acumen with experience building productivity funnels and tracking benefits realization
- Success facilitating organizational change across all levels
- Strong communication, presentation and interpersonal skills with ability to build trust and credibility
- Experience coaching and developing teams in a matrix environment
- Proficiency with statistical analysis tools and continuous improvement software
- Ability to travel up to 50% to support implementation
- Strong project management capabilities and attention to detail
- Strong analytical and problem-solving skills with data-driven decision making
- Ability to work collaboratively across functions and build consensus
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

MATERIALS PLANNING ANALYST III
Posting Start Date: 11/2/26
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Description:
**Job Overview**
Creates plans, forecasts, and schedules relating to materials required and maintains proper inventory levels to meet operational requirements.
**Job Requirements**
+ Adjusting production schedules and collaborating with the production team to meet the target and on-time delivery to the customer.
+ Monitoring the product lifecycle, controlling the inventory, and arranging production schedules based on raw materials availability and assembly line capacity.
+ Assessing and communicating risks, tracking shipments from the suppliers, and coordinating with logistics, customs, and inspection to ensure on-time delivery.
+ Planning the raw materials and components requirements based on the sale order, new product sourcing, and supplier development across multiple product lines.
**What your background should look like**
**Key Responsibilities:**
- Develop, maintain, and adjust the Master Production Schedule (MPS) based on customer releases, forecasts (up to 13 weeks), and finished goods requirements.
- Coordinate closely with Production, Engineering, and Quality to validate clear-to-build status before releasing production plans.
- Balance capacity, labor, and material availability to meet customer delivery commitments.
- Fine-tune daily and weekly production plans to address constraints, shortages, and priority changes.
**Materials Planning & MRP Execution:**
- Execute and validate MRP results, ensuring accuracy of BOMs, routings, lead times, MOQ, standard packs, and transit times.
- Generate Clear-to-Build (CTB/CTBS) reports based on raw material availability, inventory levels, and customer demand.
- Monitor raw material coverage, DOH, and shortages, proactively identifying risks and implementing mitigation plans.
- Escalate material constraints in advance to avoid production interruptions.
- Lead daily communication with suppliers across Mexico, USA, Canada, China, and Europe, covering quantities, ETAs, delays, and recovery plans.
**Education:**
- Bachelor's Degree
- English proficiency: Advanced (85%)
**Technical Skills:**
- SAP (MRP, MPS, Inventory, Purchasing, Logistics)
- Microsoft Office (Advanced Excel, reporting and analysis)
- MPS, Production planning, materials planning
**Soft Skills:**
- Problem Solving: Proven capability to analyze complex supply chain issues, identify root causes, and implement sustainable solutions.
- Communication: Effective communicator with internal stakeholders, suppliers, and customers across global regions.
- Adaptability: Quick to adapt to new systems, technologies, and changing business conditions.
**Systems & Reporting:**
- Work extensively with SAP (MRP, MPS, Inventory, Purchasing, Shipping modules).
- Provide daily and weekly operational reports, including:
- Material coverage
- Production readiness
- Inventory health
- Shipment status
- Support EDI setups and data integrity for customer and supplier integration.
**Job Locations:**
AV SANTIAGO TRONCOSO N SIDEWALK 460
JUAREZ CHIHUAHUA, Chihuahua 32599
Mexico
Posting City: JUAREZ CHIHUAHUA
Job Country: Mexico
Travel Required: Less than 10%
Requisition ID:
Workplace Type: Onsite
External Careers Page: Manufacturing
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.

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📌 Inventory Clerk — Rotating Shifts & Materials (Torreón)
🏢 Milwaukee Tool
📍 Torreón