Talent / HR / Workforce Management
Fully Remote — LATAM or PH based
Full-time
40 hours per week, Monday to Friday
Remote (LATAM & Philippines)
We believe in creating environments where your potential is recognized, your voice matters, and your success is tied to meaningful work—not short-term perks. The Talent Performance & Development Coach ensures that every hire we place becomes a high-performing, long-term asset for our clients. Ensure all talent achieve high satisfaction and performance metrics (NPS 9+).
Drive 100% attendance in coaching calls and active enrollment in upskilling programs.
Reduce risk by proactively addressing performance or engagement issues.
Serve as the primary champion for talent, providing resources, coaching, and guidance.
Track individual performance metrics and KPIs.
Training & Development – 30%
Facilitate onboarding bootcamps and training sessions.
Ensure continuous development for all talent under your management.
Document all talent communications, NPS scores, risk levels, and development plans in systems.
Escalate red flags proactively and coordinate with client success teams.
Strong communication skills and ability to build relationships with remote teams.
~ Experience with performance tracking, coaching, and professional development programs.
Exposure to international talent operations or remote workforce management.
Knowledge of HR technology platforms and CRM systems.
Slack, Zoom, Google Workspace, Notion, Hubspot