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Location: Mexico
Reports To: Director, Data Centre Operations - AMER
Function: JLL/T – Global Technology
Position: Sr. Database & Infrastructure Engineer
– P4
What this job involves:
As Senior Database & Infrastructure Engineer at JLL, you will own the end-to-end performance, reliability, and cost optimization of enterprise data platforms, spanning both database services (SQL/Oracle/cloud) and the underlying datacenter infrastructure (compute, storage, virtualization, networking) across global environments.
This is a hybrid leadership role bridging infrastructure and database layers—ensuring high availability, scalability, and operational excellence across on-prem and cloud platforms. Reporting directly to the Director, Data Centre Operations, you will govern Managed Service Providers (MSPs), lead modernization initiatives, and act as the senior escalation point for complex platform issues. This role requires a blend of engineering depth, strategic thinking, and a creative, problem-solving mindset. You will contribute directly to JLL's commitment to world-class technology delivery—enabling data-driven insights and operational resilience that power business success across our global platform.




What your day-to-day will look like:
Be involved in and/or lead operational escalations related to Data Centre technologies with particular focus on Database, Wintel, storage, Backups/DR, Citrix & virtualization stacks
Required to attend all operational meetings and provide guidance and approvals where necessary for Database & Data Centre related tasks or changes
Provide operational oversight of Managed Services Providers to ensure contracted tasks are being performed to standard
Work directly with vendors, service integrators, and VARs to assess datacenter products and technologies
Assist with global Database & Data Centre project work, applying solution-oriented thinking to complex challenges
Engage with stakeholders to ensure end user experience is delivered at the highest standard
Lead team discussions and actively contribute to building a collaborative, growth-oriented team environment
Triage complex technical issues and act as escalation engineer for critical incidents requiring advanced troubleshooting
Develop and refine operational processes while identifying gaps in existing procedures to improve efficiency and reliability
Oversee database utilization, license management, and cost optimization, ensuring efficient consumption of resources and alignment with contractual and financial targets.




Develop dashboards and KPIs to track database performance, capacity, and cost trends, reporting insights to senior leadership.
Partner with Procurement and Vendor Management functions to manage enterprise licensing agreements (Microsoft, Oracle, AWS, Azure, etc.) and negotiate renewals or optimizations.
Collaborate with architecture, security, and application teams to deliver standardized, automated, and scalable database solutions.
Lead enterprise initiatives to migrate on-prem databases to cloud platforms, driving modernization and operational efficiency.
Ensure high availability, security, and performance across integral SQL and Oracle database environments.
Implement and maintain robust monitoring, alerting, and observability capabilities (e.g., Datadog, OEM, CloudWatch) to proactively detect and address issues.
Lead root cause analysis and blameless post incident reviews for database- or performance-related outages, ensuring follow-through on corrective actions.
Apply Infrastructure as Code (IaC) and automation practices (Terraform, Ansible, scripting) to streamline deployments and improve reliability.
Required Skills and Experience:
Core Technical Requirements:
6+ years
of experience in Database Administration or Database Engineering
Proven success managing global database operations for
SQL Server
,
Oracle
, and
cloud databases
(Azure SQL, AWS RDS/Aurora, PostgreSQL).
Strong expertise in
performance tuning, query optimization
, high availability, and disaster recovery design.
Demonstrated experience managing
database licensing, utilization, and cost optimization
at enterprise scale.
Hands-on experience with
monitoring
,
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📌 Sr. Database (México)
🏢 Jll
📍 México