As a general leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since ****, our mission hasn't changed — we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. We're also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. The future of cybersecurity starts with you. To be successful in this role, you must be a motivated self-starter, be committed to ongoing self-education, possess strong customer service skills and have excellent technical problem
- solving skills. Serve as a technical contact and augment our customer support teams Escalate customer issues to management when appropriate. Leverage knowledge content and systems to obtain product expertise Participate in technical communications within the team to share best practices and learn about new technologies and complimentary security applications. Manage renewal risk and collaborate with sales teams to remediate and ensure a successful renewal and upsell of product Drive support cases to ensure issues are being resolved in a timely manner. Bachelor's Degree or equivalent experience Professional fluency with the English language Experience working with Windows Operating Systems Knowledge of enterprise web technologies,



security and cutting-edge infrastructures Excellent customer service skills and ability to quickly establish technical credibility with customers Commitment to customer success Bachelor's Degree in related field 1+ years of Customer Success/Support/Technical Account Management experience in SaaS organization #LI-Remote #Competitive vacation and holidays for recharge Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

📌 Associate Technical Account Manager (México)
🏢 Crowdstrike
📍 México