Company:Mexico Branch OfficeJob Area:Information Technology Group, Information Technology Group IT EngineeringGeneral Summary:

About the Role
Join Qualcomm — the company powering the technologies that are transforming how the world connects, computes, and communicates. As a Network Engineer on our IT team, you'll operate the backbone infrastructure behind one of the most innovative semiconductor companies on the planet. From enabling seamless connectivity across global campuses to supporting the data centers that fuel breakthrough research in 5G, AI, and next-generation computing, your work will directly impact the speed and reliability of everything Qualcomm builds. You'll be part of a newly established Mexico City operations team, collaborating shoulder-to-shoulder with engineers in India and San Diego as part of a truly global, follow-the-sun operation. This is more than a network engineering role — it's your chance to grow your career at a Fortune 500 technology leader, work with cutting-edge infrastructure at enterprise scale, and help shape a brand-new team from the ground up.

Key Responsibilities
Operate, monitor , and troubleshoot enterprise LAN and Wi-Fi infrastructure across Qualcomm sitesPerform configuration changes, firmware upgrades, and maintenance activities on routing and switching platformsRespond to network incidents, perform root cause analysis, and drive resolution within established SLAsExecute standard change requests following established operational procedures and change management processesCollaborate with the India operations team on shift handoffs, shared ticket queues,



and operational continuityPartner with the architecture and design team in San Diego to implement approved network designs and standardsMaintain accurate network documentation including topology diagrams, asset inventories, and configuration baselinesContribute to continuous improvement of operational processes, runbooks, and automation effortsRequired Qualifications3–5 years of hands-on experience in enterprise network operationsStrong working knowledge of Layer 2/Layer 3 networking protocols (STP, VLAN, OSPF, BGP, EIGRP)Experience operating and troubleshooting enterprise wireless (Wi-Fi) infrastructureFamiliarity with network monitoring and management tools (e.g., SolarWinds, Cisco DNA Center, or similar)Experience with Cisco routing and switching platforms (Catalyst, Nexus, or equivalent)Strong English communication skills — written and verbal — required for daily collaboration with global teamsAbility to work on-site in Mexico City 5 days per weekPreferred QualificationsCisco CCNA or CCNP certificationExperience working in a integral, follow-the-sun operations modelFamiliarity with network automation tools (Ansible, Python scripting)ITIL Foundation or experience working within ITIL-based service management frameworksMinimum

Qualifications:
• Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or related field.
OR1+ year of IT-related work experience with a Bachelor's degree in a non-technical field (e.g., OR3+ years of IT-related work experience with a High school diploma or equivalent.
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

📌 Network Engineering M (Veracruz)
🏢 QUALCOMM
📍 Veracruz