Company Overview
Dematic Corporation is a leading supplier of integrated automated technology, software, and services to optimize the supply chain. The KION Group is among the world's leading suppliers of industrial trucks and supply chain solutions. Our portfolio encompasses industrial trucks, such as forklift trucks and warehouse trucks, as well as integrated automation technology and software solutions for the optimization of supply chains, including all related services. Across more than 100 countries worldwide, the KION Group's solutions improve the flow of material and information within factories, warehouses, and distribution centers.
KION Group IT is looking for a Global SAP Operations Engineer – Scheduling & Automation to join our Global SAP Authorization, Job Control & Output Management Team .
This role is part of a integral SAP operations organization responsible for ensuring the stability, reliability, and performance of SAP batch processing and automation across a large, internationally distributed SAP landscape. You will support business‐critical processes used by customers and operations worldwide, working closely with global IT and application teams.
Global Opportunities
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
As a member of the global operations team, you will:
Operate, monitor, and optimize SAP batch job scheduling and automation using BMC Control‐M




Ensure availability and reliability of SAP batch processes across multiple regions and time zones
Create, maintain, and validate Control‐M jobs based on approved technical and business documentation
Monitor job flows, dependencies, and calendars, proactively identifying risks to production operations
Analyze, troubleshoot, and resolve job failures, delays, and performance issues
Act as a first‐line operations owner for scheduling‐related incidents affecting SAP production systems
Provide consultation and guidance for new batch job and automation requests
Work within a structured global on‐call rotation , supporting critical SAP services outside regular business hours
Collaborate with SAP Basis, application, and infrastructure teams to improve operational stability and prevent recurring issues
2–4+ years of experience working with BMC Control‐M in a production environment (SAP job scheduling experience preferred)
~ Experience operating and supporting enterprise batch scheduling or automation systems
~ Solid working knowledge of Linux environments (Oracle Linux or Red Hat preferred)
~ Basic understanding of SAP systems and batch job concepts
~ Strong analytical skills with the ability to troubleshoot issues in live production environments
~ English proficiency (B2 or higher) – comfortable working with global, English‐speaking teams
~ Willingness to participate in a shared on‐call rota as part of a global operations model
~ Resume/CV must be submitted in English

Exposure to SAP Basis activities or concepts
Scripting experience (Shell, Python, PowerShell, etc.)
Prior experience in a global shared services or follow‐the‐sun support model
German language skills
Be part of a global SAP operations team supporting mission‐critical systems worldwide
Work in a stable, enterprise‐scale SAP environment with modern automation tooling
Structured onboarding, knowledge transfer, and collaboration with experienced SAP professionals
Long‐term career development opportunities within Global SAP and IT Operations
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📌 Global SAP Operations Engineer (Isla Guadalupe)
🏢 Dematic
📍 Isla Guadalupe