Disclaimer: Please note that only CVs submitted in English will be considered. Profiles not provided in English will not be taken into account.

Aviso: Tenga en cuenta que solo se considerarán las hojas de vida presentadas en inglés. Los perfiles que no se envíen en inglés no serán tomados en cuenta.

Job Overview

Our client is looking for a highly organized, proactive, and people-focused Events Coordinator to join their growing events team. This is a varied role combining event management, customer experience, crew and volunteer coordination, and general business administration.

Schedule

- Monday - Friday, 8:00 AM - 5:00 PM Melbourne time, with 1 hour unpaid break (40 work hours per week)

Responsibilities

- End-to-End Event Management: Assist the Event Manager in planning, executing, and reviewing events by developing operational documents (schedules, run sheets, checklists), managing assigned projects, liaising with suppliers and stakeholders, and resolving planning issues.
- Crew & Volunteer Coordination: Oversee the full crew lifecycleincluding recruitment, onboarding, communications, training, shift rostering, and entitlementswhile resolving inquiries, building strong relationships for retention, and ensuring adequate staffing levels.
- Customer Support & Ticketing: Deliver clear pre-event communications and administer ticketing and booking changes; manage inquiries and complaints professionally while utilizing customer feedback, FAQs, and record-keeping to continuously improve customer experience.
- Administrative & Executive Support: Support the Founder & Director with scheduling, meeting coordination, and task tracking,



while managing day-to-day correspondence, administrative paperwork, internal systems, and workflow improvements to ensure efficient operations.

Requirements

- Must have substantial experience in event planning, coordination, and execution. (non-negotiable)
- Must have a strong background in customer service or customer experience, including handling enquiries, complaints, and customer concerns.
- Must demonstrate strong verbal and written communication skills, with confidence in communicating professionally with clients, stakeholders, crew, and volunteers.
- Must be approachable, personable, and comfortable interacting with different people.
- Comfortable coordinating teams, delegating tasks, and taking ownership of responsibilities.
- Tech-savvy, adaptable, and quick to learn new systems while handling a variety of responsibilities.

Work Arrangements

Versátil working arrangements are available with the opportunity to travel.

Independent Contractor Perks

- Permanent work from home
- Immediate hiring
- Health Insurance Coverage

Note

Please click the "Apply" button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.

📌 Events Coordinator (México)
🏢 BruntWork
📍 México