Descripción de la vacante

As Performance Benchmarking Analyst, you will play an important role in ensuring that IHG has accurate, reliable and accessible data to understand hotel and market performance.

You will support the Director, Performance Benchmarking in managing relationships with external data providers and will coordinate the regular exchange, validation and reconciliation of data with these partners.

You will process and check industry benchmarking, pipeline and rooms data, investigate differences between data sources and help maintain consistency across IHG's databases.

Drawing on your understanding of data structures and analytical tools, you will also help design reliable data models that make information easier for colleagues to access, interpret and use.

A key part of the role will be supporting hotel and corporate teams with benchmarking data and digital products.

This will include responding to queries, providing guidance on areas such as RGI and competitive-set composition, developing documentation and best practice, and helping colleagues use data with confidence.

You will work with teams across Technology, Commercial, Operations, Revenue Management, Finance, Development and Competitor Intelligence.

This is also an opportunity to help shape the future of IHG's performance benchmarking processes.

You will contribute to the review of external data products and help modernise existing ways of working by applying automation and AI.

The successful candidate will bring at least three years' experience working with finance data systems,



an understanding of structuring and processing large datasets, and be confident in dashboarding and using data-query tools.

Previous hotel-industry experience is not critical but would be an advantage.

Key Accountabilities

Weekly industry inbound data from STR processed and checked

Inbound/outbound pipeline and rooms data to vendors transmitted and checked, including any manual adjustments (LE, STR, Howarth)

Understanding industry data and making this available to corporate colleagues

Understanding and designing structured data models (schema) to enable consistent and reliable data which can provide market insights

Research disparities in database information and synchronize database file information to ensure all databases are accurate Offering GCP internal support, documentation, and best practices to help colleagues effectively use data

Understanding RGI, comp set composition and target vs presente and providing guidance accordingly

Support hotels and corporate colleagues with STR digital products

Support relationships with LE, CBRE, STR, Hotstats, Howarth, etc.

Key Metrics

Outbound and inbound data shared with relevant vendors is complete, free of errors and according to agreed timelines





Hotel and colleagues' queries addressed on a timely basis and followed up as required

Assist in interpreting performance data, researching data sources and/or data integrity, or providing general performance program information

Key Collaborative Network

Key Shared Accountabilities

Review Lodging Econometrics product and compare to STR to assess optimum product for IHG

Review and modernise processes and ways of working using AI and automation tools

Key Interfaces

Key External Relationships

STR/Co Star

Lodging Econometrics

CBRE

Hotel owners and operators

Key Internal Relationships

Global Technology

Commercial teams

Regional operations teams

Regional revenue management teams

Competitor Intelligence

Finance data solutions

Finance technology

Finance business partners

Franchise Support Teams

Development Teams

GIAD Reporting Team

Required Education, Experience, Technical Skills and Knowledge

Education

Bachelors degree or equivalent

Experience

3 years experience with Finance data systems

Technical Skills and Knowledge

Understanding and experience of structuring big data and machine learning tools to process large datasets

Understanding and experience of dashboards and querying tools (e.g. Tableau/Kyvos) for data access

Hotel industry experience preferred

Decision Rights

Owns

Lodging Econometrics Data transmission process

Outbound & Inbound vendor data transmission

Influences

Vendor rationalization decisions

Data query and dashboarding system selection

Data structure design

#J-*

📌 Analyst Performance Benchmarking And Data (Jalisco)
🏢 IHG Hotels u0026 Resorts
📍 Jalisco