Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small.
Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers.
We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.Why join Coupa?
Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.General Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.The Impact of a Senior Director, AI Delivery at Coupa:The Senior Director, AI Delivery leads the engineering organization responsible for designing, building, deploying, and operating enterprise AI solutions across the company.
This leader owns the end-to-end delivery lifecycle for AI initiatives, partnering closely with business stakeholders, AI Strategy, Enterprise Architecture, Data, Infrastructure, Security, and Product teams to transform business opportunities into production ready AI capabilities.The role is accountable for execution excellence, engineering quality, delivery predictability, operational stability, governance compliance, and business value realization across a portfolio of AI agents, automations,



and intelligent workflows.
The focus is on delivering enterprise grade AI products that are scalable, secure, measurable, and reusable.What You'll Do:AI Delivery LeadershipLead the enterprise AI Delivery Engineering organization.Build and scale a high-performing team of AI Engineers, AI Solution Architects and AI Operations.Establish delivery standards, engineering practices, and operating models for AI solution development.Own execution across multiple concurrent AI programs and business domains.Enterprise AI Solution DeliveryAI AgentsAgentic WorkflowsAI-powered business automationsConversational AIKnowledge assistantsRetrieval-Augmented Generation (RAG) solutionsMulti-agent orchestrationEnsure solutions are secure, scalable, maintainable, and reusable.Engineering ExcellencePrompt engineeringAgent developmentTool integrationMCP implementationAPI integrationsAI workflow orchestrationCode qualityReusable frameworksSecure development practicesDrive adoption of reusable AI components and engineering accelerators.Delivery & Portfolio ManagementCapacity planningPrioritizationRoadmapsResource allocationMilestone managementExecutive reportingRisk managementDelivery metricsEnsure predictable execution across multiple AI initiatives.AI Operations (Run)Production monitoringAgent healthIncident managementPerformance optimizationModel performancePrompt optimizationCost optimizationAI observabilityDrive continuous improvement after deployment.Governance & Responsible AICreate & Manage the AI Governance council, partnering with Security, and Compliance teams to ensure:Responsible AI practicesSecurity reviewsPrivacy complianceHuman-in-the-loop controlsAuditabilityModel governanceRisk assessmentsRegulatory complianceEnsure governance is embedded throughout the delivery lifecycle.Cross-functional LeadershipPartner closely with:AI StrategyEnterprise ArchitectureBusiness SystemsData & AnalyticsSecurityBusiness Product OwnersLegalProcurementVendor PartnersAlign technology delivery with business priorities.Financial & Vendor ManagementManage delivery budgets and strategic partners by:Overseeing vendor performanceManaging delivery costsDriving AI platform optimizationTracking consumption and FinOps metricsMeasuring ROIOptimizing engineering capacityOrganizational LeadershipBuild a world-class AI delivery organization through:Talent developmentWorkforce planningCoaching and mentoringOrganizational designHiringPerformance managementEngineering cultureInnovationWhat You Will Bring to Coupa:*****+ years of experience leading enterprise technology organizations.7+ years managing engineering or enterprise application delivery / Data insights teams.Experience delivering AI, machine learning, or intelligent automation solutions at enterprise scale.Deep understanding of enterprise application ecosystems including CRM, ERP, HR, Finance, and collaboration platforms.Experience with LLMs, RAG arch
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📌 Sr Director - Ai Delivery - 11891 (México)
🏢 Coupa Software
📍 México